PC Build Advisor & Customer Experience Specialist

MANSA COMPUTERS PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology company in Singapore is seeking a Customer Service Associate to manage sales inquiries and assist customers with custom PC builds. The role involves communicating with clients through various channels, providing post-purchase support, and coordinating orders. Ideal candidates will have 1-2 years of experience in customer service, a solid understanding of PC hardware, and excellent communication skills. Join the team to ensure a seamless purchasing experience for customers.

Qualifications

• Proven experience in customer service industry, preferably 1-2 years.
• Strong understanding of PC hardware, components, and custom desktop builds.
• Fluent spoken and written English and excellent communication skills.

Responsibilities

• Assist customers in selecting the right PC components.
• Respond to customer inquiries via various channels.
• Provide post-purchase support including warranty claims.

Skills

Customer-focused mindset

Strong communication skills

Product knowledge of PC components

Job description

A technology company in Singapore is seeking a Customer Service Associate to manage sales inquiries and assist customers with custom PC builds. The role involves communicating with clients through various channels, providing post-purchase support, and coordinating orders. Ideal candidates will have 1-2 years of experience in customer service, a solid understanding of PC hardware, and excellent communication skills. Join the team to ensure a seamless purchasing experience for customers.