Payments & API Implementation Lead

PowerToFly; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global payment technology company in Singapore is seeking an Analyst for Implementation Services. The role involves managing client projects, ensuring successful implementation of Visa products and services, and solving complex problems. The ideal candidate should possess a bachelor's degree, over 5 years of customer support experience, and strong project management skills. Familiarity with digital payments technologies and proficiency in Japanese is a plus. This position supports a collaborative team environment while delivering high-quality client services.

Qualifications

• Minimum of 5+ years’ experience in a customer support role in financial services or payment services.
• Understanding of digital payments and web-based technology.
• Ability to manage competing priorities with positive influence.

Responsibilities

• Lead and execute high quality project management support for Visa clients.
• Coordinate with clients to implement Visa products and services.
• Manage client projects while maintaining strong working relationships.

Skills

Client-focused approach

Project management skills

Analytical skills

Strong communication

Ability to articulate technical terms

Education

Bachelor’s Degree or equivalent qualification

Tools

HTML

APIs

JSON

XML

Job description

A global payment technology company in Singapore is seeking an Analyst for Implementation Services. The role involves managing client projects, ensuring successful implementation of Visa products and services, and solving complex problems. The ideal candidate should possess a bachelor's degree, over 5 years of customer support experience, and strong project management skills. Familiarity with digital payments technologies and proficiency in Japanese is a plus. This position supports a collaborative team environment while delivering high-quality client services.