Patient Service Associate, (Specialist Clinic K - Tuberculosis Unit)

Tan Tock Seng Hospital; Singapore; On-site; SGD 28,000 - 35,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Patient Service Associate for the Tuberculosis Outpatient Specialist Clinic. This role involves delivering excellent frontline services, managing patient registrations, and assisting in medical reviews. Ideal candidates have at least 2 years of relevant experience and proficiency in computer applications. Strong interpersonal skills are essential for effective communication with patients.

Qualifications

• Minimum 2 years' relevant work experience.
• Frontline counter experience is an advantage.

Responsibilities

• Deliver prompt and excellent frontline services to patients.
• Handle patient registration, appointment scheduling, and payment collection.
• Assist doctors with patient medical reviews.

Skills

Interpersonal skills

Communication skills

Computer proficiency

Education

GCE 'O' Levels or ITE Certificate in Office Skills

Job description

Patient Service Associate, (Specialist Clinic K - Tuberculosis Unit)

Institution: Tan Tock Seng Hospital

Family Group: Ancillary

You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records, and assist doctors with patients' medical reviews in the consultation rooms.

Requirements

• Minimum GCE 'O' Levels or ITE Certificate in Office Skills 2 years' relevant work experience
• Frontline counter experience an advantage.
• Proficient in computer application.
• Good interpersonal and communication skills.

Work location: Communicable Disease Centre (CDC), Tuberculosis Outpatient Specialist Clinic (comfortable in non-air conditioned setting).