Patient Service Associate/ Call Centre Officer (Temp/ Perm)

JOBSTUDIO PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is seeking candidates for a patient service role. Responsibilities include providing frontline service at clinics, handling call centre duties, and supporting clinical operations. Candidates must have at least GCE O Levels and be committed to delivering excellent service. Good bonuses and benefits are available. This role operates across rotating shifts and offers opportunities for career growth.

Benefits

Good bonuses (AWS + VB)

Good benefits

Locations: Islandwide

Qualifications

• Minimum educational qualification of GCE O Levels is required.

Responsibilities

• Provide frontline patient service including registration and queue management.
• Handle call centre duties such as answering patient calls and managing appointments.
• Support clinical operations with administrative tasks and document handling.
• Manage billing and cashiering duties, ensuring accurate payments and documentation.
• Maintain service excellence by ensuring timely follow-up and professional service.

Education

Minimum GCE O Levels

Job description

• Good bonuses (AWS + VB)
• Good benefits
• Locations: Islandwide
• Office hour/ 2 Rotating Shift/ 3 Rotating Shift

Job Description:

• Provide frontline patient service including registration, queue management, and assisting with general enquiries at clinics or service counters.

• Handle call centre duties such as answering patient calls, managing appointments, providing information on services, and escalating issues when needed.

• Support clinical operations by assisting with basic administrative tasks, preparing consultation rooms, handling documents, and coordinating with clinical staff.

• Manage billing and cashiering duties, including processing payments, verifying patient particulars, and ensuring accurate documentation.

• Maintain service excellence by ensuring timely follow-up, delivering courteous and professional service, and supporting smooth clinic and call centre workflow.

Requirement:

• Minimum GCE O Levels

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828