Patient Service Associate

Singapore General Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare institution seeks a dedicated customer support professional to serve in the ward. Responsibilities include assisting patients and their relatives with the admission process and ensuring a smooth operation. Candidates should possess relevant healthcare certification and have strong interpersonal skills. Shift work is required, including weekends and public holidays.

Qualifications

• Prior hospitality, Nursing or frontline customer service experience will be advantageous.
• Able to perform two rotating shifts, including weekends and public holidays.

Responsibilities

• Provide customer and support services for the assigned ward.
• Assist to orientate patients and their relatives on the admission process.
• Ensure smooth operation of the ward.

Skills

Good interpersonal skills

Pleasant personality

Education

GCE ‘N’ / GCE 'O' Level / ITE Skills Certificate in Healthcare / WSQ Higher Certificate In Healthcare Support

Job description

Overview

You will provide customer and support services for the assigned ward. You will assist to orientate patients and their relatives on the admission process and ensure smooth operation of the ward.

Job Requirements

• GCE ‘N’ / GCE 'O' Level / ITE Skills Certificate in Healthcare / WSQ Higher Certificate In Healthcare Support
• Prior hospitality, Nursing or frontline customer service experience will be advantageous
• Good interpersonal skills and a pleasant personality
• Able to perform two rotating shifts, including weekends and public holidays