Passenger Sales Officer

JOINTHIRE SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 100,000 - 125,000; Full time

Job summary

A leading airline firm in Singapore is seeking a Sales and Marketing professional to enhance revenue and manage accounts. The ideal candidate will develop strategies for the local market, forge strong relationships with key clients, and analyze market performance. A Diploma or Degree in Business or Marketing is required, alongside at least 3 years of relevant experience. Proficiency in Japanese is an advantage. This role offers a hybrid working arrangement and competitive benefits including medical coverage and travel concessions.

Benefits

AWS

Medical & hospitalization coverage

Concessionary travel

Discounted travel on partner airlines

Hybrid working arrangement

Qualifications

• Minimum 3 years of sales and marketing experience in the airline or travel industry.
• Relevant knowledge in fares/ticketing is an advantage.
• Japanese language ability is optional but beneficial.

Responsibilities

• Increase sales revenue and meet targets by managing accounts.
• Formulate sales and marketing strategy for Singapore.
• Maintain relationships with key decision makers.
• Monitor performance and conduct regular reviews.
• Coordinate with Joint Venture partners on pricing proposals.

Skills

Sales and marketing

Relationship management

Data analysis

Negotiation

Knowledge of travel policies

Japanese language proficiency

Education

Diploma or Degree in Business or Marketing

Job description

About Company

Our client is an airline of Japan, headquartered in Tokyo. They operate services to both domestic and international destinations and had more than 20,000 employees. In 2013, this company was named a 5-Star Airline.

Job Description

• Responsible for increasing sales revenue and achieving the targets through managing new and existing accounts, various sales channels including online platforms, building up brand awareness and pursuing local business opportunities.
• Formulate and conduct sales and marketing strategy for Singapore market in line with the company policy and directions.
• Establish a good understanding on your assigned portfolio of accounts’ travel policies and requirements, provide customized offers, negotiate agreements, conduct regular reviews and propose and execute interventions as needed.
• Develop and maintain strong relationship with key decision makers.
• Monitor and evaluate the performance/forecast regularly through data, reports, market intelligence and to plan and execute countermeasures.
• Work closely with Joint Venture (JV) partner to discuss on corporate pricing proposal, Time of Ticketing (TOT) program and any other joint business initiatives.
• Provide secondary support in promotional/marketing projects and campaigns.
• Manage regular reporting of performance analysis, marketing effectiveness and project status.
• Efficient management of annual sales budget to maximize profit.
• Lead the market with knowledge on potentials and trends for further improvements.
• Co‑ordinate and negotiate with regional HDQ on sales and marketing strategies.
• Be a representative for the company at events.
• Provide any other administrative functions.

Job Requirements

• Diploma or Degree in Business or Marketing related discipline.
• At least 3 years of sales and marketing experience in the airline or travel industry.
• Relevant knowledge in fares/ticketing will be an advantage.
• Japanese language ability in writing, reading, listening and speaking to communicate with Japanese corporates or VIP handling will be an advantage.

Compensation

• AWS
• Medical & hospitalization coverage
• Concessionary travel to any destinations & discounted travel on other partner airlines
• Hybrid working arrangement
• Working hours: Mon‑Fri (9am to 6pm)