Part-Time Lobby Host & Guest Experience Champion

KATONG HOLDINGS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A prominent hotel management company in Singapore is seeking a Part-Time Lobby Host to ensure exceptional guest experiences. The role involves welcoming guests, assisting with check-in and check-out procedures, and maintaining high service standards. Candidates should have customer service experience and be comfortable in a hospitality environment. Flexible working shifts including weekends and evenings are required. Join us in creating memorable stays for our guests at Hotel Indigo Singapore Katong.

Qualifications

• Previous front-facing or customer service experience, preferably in hospitality.
• Comfortable interacting with guests in a service environment.
• A friendly, reliable, and service-oriented attitude.

Responsibilities

• Greet all guests at all times in a friendly and helpful manner.
• Register and room all arrivals according to established procedures.
• Attend to guest complaints, inquiries, and requests.

Skills

Customer service

Interpersonal skills

Flexibility

Tools

OPERA PMS

Job description

A prominent hotel management company in Singapore is seeking a Part-Time Lobby Host to ensure exceptional guest experiences. The role involves welcoming guests, assisting with check-in and check-out procedures, and maintaining high service standards. Candidates should have customer service experience and be comfortable in a hospitality environment. Flexible working shifts including weekends and evenings are required. Join us in creating memorable stays for our guests at Hotel Indigo Singapore Katong.