Roles & Responsibilities
1. Patient Assessment & Basic Medical Care
Fresh graduates typically perform BLS-level care :
- Conduct initial patient assessment
- Monitor vital signs (BP, SpO₂, ECG monitoring if trained)
- Provide oxygen therapy
- Perform CPR & operate AED
- Manage bleeding and wounds
- Splint fractures or immobilise spine
- Assist senior paramedics with advanced procedures when required
2. Emergency Calls (Depending on Company)
Private ambulance companies handle :
- Medical emergencies (e.g., chest pain, falls, breathing difficulty)
- Trauma cases (road accidents, workplace injuries)
- Standby coverage for events, industrial sites, malls, construction projects
Paramedics stabilise patients and transport them to hospitals while continuing care.
3. Non-Emergency & Medical Transport Duties
A major component of private ambulance work includes :
- Transferring patients between hospitals
- Transporting dialysis patients
- Escorting elderly or wheelchair-bound patients
- Taking patients for scheduled medical appointments
- Bed-to-bed or home-to-hospital transfers
You are responsible for patient comfort, safety, and basic monitoring throughout transport.
4. Ambulance Operations & Equipment Readiness
Fresh paramedics must :
- Conduct daily medical equipment checks
- Ensure oxygen cylinders, AEDs, suction units, and monitors are functional
- Restock consumables (bandages, gloves, medications as allowed)
- Keep the ambulance clean, disinfected, and operational
- Assist with stretcher operation and safe patient lifting
5. Documentation & Communication
- Write Patient Care Reports (PCRs) accurately
- Communicate with dispatchers regarding case updates
- Provide handovers to receiving hospitals or clinics
- Follow reporting protocols for incidents or equipment faults
6. Safety & Compliance
Private ambulance paramedics must adhere to :
- MOH guidelines for emergency medical services
- Infection control procedures (PPE, waste disposal)
- Company SOPs for case handling and transport
- Data protection and patient confidentiality standards
7. Customer Service & Patient Interaction
Private ambulance services are patient-facing and service-focused. Duties include :
- Treating patients respectfully and professionally
- Assisting elderly or immobile patients
- Communicating clearly with families and caregivers
- Maintaining a calm, reassuring presence
8. Event Medical Coverage
Many private companies provide medical standby for :
- Sports events
- Concerts
- Corporate events
- Construction & industrial sites
Fresh paramedics may perform :
- On-site first aid
- Basic triage
- Crowd monitoring for medical issues
9. Training & Continuous Professional Development
Fresh graduates will undergo company training :
- Orientation and operational procedures
- Scenario drills
- Equipment training
- Possible progression to EMT-Intermediate or Paramedic (ALS) with experience
Some companies sponsor further training and certification.
Work Environment in Private Ambulance Companies
- Shift work (may include long 12–24 hour shifts depending on company)
- Mix of emergency and non-emergency cases
- Smaller teams (typically 2-person crews)
- Fast-paced, responsive operations
- Direct patient interaction with varied medical needs
Tell employers what skills you have
- Emergency Medical
- AED
- Spine
- Hospitals
- Concerts
- Infection Control
- Vital Signs
- ACLS
- Consumables
- Waste Disposal
- Compliance
- First Aid
- Nursing
- Corporate Events
- Ambulance
- Customer Service