Order Management Executive

Takasago International (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading manufacturing company in Singapore is looking for a candidate to ensure proper processing of customer purchase orders and coordinate with various teams to meet delivery dates. The ideal candidate should possess excellent organizational, customer service, and communication skills. Familiarity with Microsoft Office and SAP HANA is necessary. This role supports multiple aspects of order management and customer liaison.

Qualifications

• Systematic and good organizational skills are essential.
• Must have a good customer service-oriented mindset.
• Strong interpersonal and communication skills are required.
• Experience with Microsoft Office applications is necessary.
• Knowledge of SAP HANA is important.

Responsibilities

• Ensure customer purchase orders are processed properly.
• Coordinate with Production Planners to meet delivery dates.
• Manage pre-shipment and co-shipment samples arrangement.
• Arrange external document requests as needed.
• Monitor delivery to ensure products reach clients on time.
• Liaise with customers on incomplete order details.

Skills

Organizational skills

Customer service orientation

Interpersonal skills

Communication skills

Microsoft Office

SAP HANA

Job description

Responsibilities:

• Ensure that customer purchase orders are properly processed and follow through.
• Ensure proper co-ordination with Production Planners and affiliates to ensure that the delivery date meets customer requirements.
• Support on co-ordination on pre-shipment and co-shipment samples arrangement, if needed.
• Support on external document requests are arranged, if needed.
• Monitor and follow up with affiliates/clients to ensure products timely delivery.
• To liaise with customers & affiliates on incomplete order details.

Qualifications:

• Systematic and good organizational skills
• Good customer service orientated mindset
• Good interpersonal and communication skills
• Good knowledge of Microsoft Office application software
• Good knowledge on SAP HANA