Operations Trainee / Executive

5 DRUNKEN RABBITS HOLDING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food court management company in Singapore is seeking an Operations Manager to supervise day-to-day activities at the food court. Key responsibilities include ensuring adherence to operational standards, optimizing workflows, and managing staff. The ideal candidate will have strong communication skills and the ability to handle a fast-paced environment. Join us to enhance customer experiences while ensuring compliance with health and safety regulations.

Qualifications

• Willing to be involved in hands-on operations.
• Strong communication skills to handle staff and customers.

Responsibilities

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court.
• Ensure compliance with health and safety regulations.
• Supervise and train food court staff.
• Assist and manage shifts to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Skills

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Job description

Job Responsibilities:

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court / food stalls.
• Ensure compliance with health and safety regulations.
• Supervise and train food court staff.
• Assist and manage shifts and workforce to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Skills/Qualifications:

• Willing to be involved in hands on operations.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.