Operations Staff for Car Rental/Leasing

TOKYO CENTURY LEASING (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

A leading vehicle leasing company in Singapore seeks an Operations Executive to manage service inquiries, coordinate vehicle maintenance, and handle administrative duties. Ideal candidates should have 2–3 years in the car rental industry, possess a Class 3/3A driving license, and be proficient in Microsoft Office. Strong communication skills and a customer-focused approach are essential for success in this role.

Qualifications

• Minimum 2–3 years of operations experience in the car industry or car rental/lease industry.
• Must possess a valid Class 3/3A driving license.
• Strong communication and problem-solving skills.

Responsibilities

• Act as point of contact for operations inquiries and support 24/7 hotline.
• Schedule servicing and coordinate maintenance with workshops.
• Handle administrative duties, including data entry and processing invoices.

Skills

Microsoft Office

Vehicle Leasing

Vehicle inspection

Data Entry

Customer Service

Scheduling

Education

Diploma in a Business discipline or equivalent

Job description

Role Overview

Act as the point of contact for operation-related inquiries (servicing, repairs, accidents etc.) and support 24/7 hotline. Maintain strong relationships with existing customers and partners to ensure service quality.

Vehicle Servicing, Repair & Accident, Fleet Management

• Schedule periodical servicing and coordinate maintenance and repair details with workshops.
• Provide support during accident cases, managing insurance claims and coordinating repair timelines with workshops.
• Monitor and arrange drivers’ daily schedules.
• Prepare inventory vehicles for delivery, including servicing, bodywork and quality checks before delivery.

Reporting & Administrative Duties

• Handle administrative duties, including system data entry, processing of invoices and traffic summons, and preparation of weekly and monthly reports related to the above-mentioned tasks.

Job Requirements / Qualifications

• Education: Diploma in a Business discipline or equivalent. GCE “O” / “A” level holders with extensive relevant experience are also welcome to apply.
• Experience: Preferably a minimum of 2–3 years of operations experience in the car industry or car rental/lease industry.
• Driving License: Must possess a valid Class 3/3A driving license.
• Technical Skills: Proficient in Microsoft Office (Word, Excel).
• Competencies: Strong communication and problem‑solving skills, sincere and professional approach to customer service, familiarity and interest in the car market.

Tell Employers What Skills You Have

• Microsoft Office
• Vehicle Leasing
• Vehicle inspection
• Vehicles
• Data Entry
• Car Rental
• Car rental service
• Vehicle delivery
• Customer Service
• Rentals
• Scheduling