Operations Specialist

EOS Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT solutions provider in Singapore is seeking a candidate to support day-to-day IT operations, manage IT assets, and perform facilities management. The ideal candidate should have a relevant educational background and excellent problem-solving, communication, and interpersonal skills. This role offers an opportunity to work in a diverse environment, assisting in logistics and maintaining a secure office environment.

Qualifications

• Certificates/Diploma in business, IT, or related field.
• Advantageous skills in facilities management and logistics.
• Excellent problem-solving skills and attention to detail.
• Strong interpersonal and communication skills.

Responsibilities

• Support IT operations including employee onboarding/offboarding.
• Troubleshoot and resolve end-user IT issues.
• Manage IT assets including devices and peripherals.
• Maintain IT asset documentation and procurement.
• Provide logistics support for shipments.
• Perform facilities management for a reliable working environment.
• Plan and coordinate maintenance schedules.
• Handle ad hoc work assigned.

Skills

Problem-solving skills

Interpersonal skills

Communication skills

Education

Certificates/Diploma in business, IT, or related field

Job description

Main responsibilities:

• To support day-to-day IT operations including support of onboarding/offboarding of employees

• Troubleshoot, diagnose, and resolve end-user IT related issues in a timely and customer-focused manner.

• Manage IT assets including desktops, laptops, mobile devices, and peripherals.

• Maintain documentation of local IT asset inventory. Assist with local IT procurement, license tracking, and vendor coordination (if applicable).

• To provide 1st level Logistics physical support in terms of Shipment readiness, 3rd party forwarding liaison and managing incoming/outgoing goods.

• To perform facilities management to ensure a reliable, secure, and efficient working environment specifically for office and air compressors related peripherals.

• Plan, coordinate and update Maintenance/Repair/Inspection schedule & activities for Office and TC Facilities; Ensure Vendor records and Licenses are up to date

• Other ad hoc work assigned by supervisor

Qualification:

• Certificates/Diploma in business, IT, or related field (or equivalent experience).

• Added advantage if possesses skills for corporate office facilities management as well as general Fire & Safety, Compressed Air equipment maintenance and licensing requirements OR in Logistics management in terms of liaison with 3rd party forwarders and hands on experience handling incoming/outgoing shipment

• Excellent problem-solving skills and attention to detail.

• Strong interpersonal and communication skills for cross-functional collaboration and user training.