Operations Manager

AERO (S) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics firm in Singapore is seeking an operational manager to oversee day-to-day operations, ensuring efficient workflows and high-quality service delivery. You will coordinate logistics, mentor staff, and implement best practices to optimize processes. The ideal candidate will have experience in operational management and a strong focus on compliance and stakeholder satisfaction. Join us to drive continuous improvement and enhance operational efficiency.

Qualifications

• Experience in operational management and logistics coordination.
• Proven leadership skills to supervise and mentor staff.
• Strong problem-solving abilities and process improvement mindset.

Responsibilities

• Oversee and manage day-time operations for efficient workflow.
• Coordinate with teams, suppliers, and customers for timely delivery.
• Lead, supervise, and mentor operational staff.

Job description

Operational Management

• Oversee and manage day‑time operations to ensure smooth and efficient workflow.
• Implement operational policies, procedures, and best practices.
• Monitor operational KPIs and take corrective actions when needed.
• Optimize resource allocation, manpower planning, and work scheduling.

Logistics & Coordination

• Coordinate with internal teams, suppliers, and customers to ensure timely delivery of services/products.
• Oversee logistics, procurement, and inventory management (if relevant to your business).
• Resolve any operational delays, issues, or service disruptions.

Team Leadership

• Lead, supervise, and mentor operational staff.
• Conduct training, performance reviews, and team development programs.
• Maintain a positive, safe, and compliant working environment.

Process Improvement

• Identify gaps in current processes and propose solutions for enhancement.
• Drive continuous improvement initiatives to increase efficiency and reduce costs.
• Introduce automation or system upgrades where relevant.

Customer & Stakeholder Management

• Serve as a primary contact for customers regarding operational matters.
• Ensure customer satisfaction by delivering high-quality, timely services.
• Build strong relationships with suppliers, partners, and external agencies.

Compliance & Reporting

• Ensure compliance with industry regulations, safety standards, and company policies.
• Prepare operational reports for management, including performance metrics and forecasts.
• Assist in audits, certifications, and regulatory submissions.