Operations Manager

LEATHERSOLUTION PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and operations management company based in Singapore seeks an Operations Manager to oversee review and optimization of company processes. The role involves ensuring quality standards, managing resources efficiently, and coordinating logistics to meet production targets. Candidates must have excellent organizational skills, customer service excellence, and relevant certifications. The position requires strong leadership to foster team performance and compliance with industry regulations, reporting directly to senior management.

Responsibilities

• Review existing processes and identify inefficiencies.
• Ensure products/services meet quality standards.
• Manage resources efficiently to meet production targets.
• Oversee inventory levels to balance stock supply.
• Coordinate logistics and supply chain for timely delivery.
• Manage a team, scheduling, and performance evaluations.
• Ensure compliance with industry regulations.
• Plan budget preparation and oversight.
• Analyze operational data for insights and improvements.
• Foster customer service excellence.
• Manage vendor relationships and quality standards.
• Handle crisis management during disruptions.

Skills

Excellent Organisational Skills

Customer Service Excellence

Education

SMA pass (senior high school)

Relevant certification in this industry

Job description

Job Description

The primary role of an Operations Manager is reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes.

• Ensure the products or services meet quality standards. This may involve setting quality criteria, monitoring outputs, and conducting audits.
• Responsible for managing resources to ensure that they are used efficiently to meet production targets. It also includes manpower, materials, and time management.
• Oversee inventory levels to ensure that there’s enough stock to meet demand but not so much that resources are wasted. This often involves liaising with suppliers and managing procurement processes.
• Oversee the logistics and supply chain involves coordinating with various departments and external vendors to ensure timely delivery of products or services.
• Manage a team, which involves tasks like scheduling tasks, assigning responsibilities, and performance evaluation.
• Ensure that the company is in compliance with industry regulations and standards. This involves keeping updated with laws and regulations that affect the company’s operations and ensuring the staff training accordingly.
• Planning role in budget preparation and oversight, ensuring that operations are conducted within the financial constraints of the organization.
• Analyzing operational data to identify trends, inefficiencies, and opportunities for improvement. They may also be responsible for reporting these findings to senior management.
• Involved in customer service excellence to ensure that the products and services offered by the organization are customer friendly and the complaints from customers are resolved effectively.
• Selecting and managing relationships with external vendors and suppliers, ensuring that they meet contractual obligations and quality standards.
• Responsible for crisis management efforts in case of the unexpected issues like global pandemic or any disruptions, thus, helping to develop and implement.
• Play a critical role in overseeing daily operations, improving performance, and driving organizational growth. This position will work closely with senior leadership to develop and implement operational policies and strategies that align with the company’s overall objectives.

Requirements

• Excellent Organisational Skills
• Customer Service Excellence
• SMA pass (senior high school)
• Relevant certification in this industry