Operations Lead: Service Delivery & Client Success

PINNACLE CREDIT SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A financial services provider in Singapore is seeking a candidate for management and project operations. Responsibilities include collection management, client relationship maintenance, and implementing service improvements. The ideal candidate will have at least 3-4 years of relevant experience and strong communication skills. Competitive benefits including medical coverage and various types of leave are offered.

Benefits

Annual Leave

Medical coverage

Incentive for staff referral

Qualifications

• Minimum 3 to 4 years of relevant experience.
• Meticulous and able to perform well under pressure.
• Strong communication skills, both verbal and written.

Responsibilities

• Manage collection and project operations.
• Implement service strategies and improvements.
• Maintain client relationships and advocate for services.

Skills

Good communication skills

Presentation skills

Interpersonal skills

Ability to work under pressure

Education

Degree in any discipline or relevant experience

Job description

A financial services provider in Singapore is seeking a candidate for management and project operations. Responsibilities include collection management, client relationship maintenance, and implementing service improvements. The ideal candidate will have at least 3-4 years of relevant experience and strong communication skills. Competitive benefits including medical coverage and various types of leave are offered.