Operations Executive (Jurong East Branch)

NTUC LearningHub Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A training and development organization in Singapore is looking for an administrative support role. Responsibilities include assisting day-to-day operations, preparing training materials, coordinating logistics, and addressing stakeholder feedback. Candidates should have a diploma, relevant experience, and strong communication skills. Proficiency in MS Office is required, and the role demands a meticulous team player. This position is based in Jurong East.

Qualifications

• Experience in an administrative role, preferably in Training & Development.
• Ability to work under pressure and meet short deadlines.
• Good customer service and interpersonal skills.

Responsibilities

• Assist with day-to-day operations and support trainers.
• Coordinate logistics and maintain training environments.
• Engage with stakeholders for feedback and improvements.

Skills

Excellent communication skills

Organized

Team player

Problem-solving skills

Time management

Education

Diploma in any discipline

Tools

MS Word

Excel

PowerPoint

Job description

Job Description

• Assist & Support the smooth running of the day‑to‑day operations

• Identification of issues that may affect the daily operations and creation of solutions to promptly address problems

• Preparation of training materials and documentation for Training

• Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes

• Work with other support units like Facility, IT and Customer Service team to create a conducive learning environment for the participants

• Coordinate logistics and transportation of the business division operations

• Maintain training props and inventory

• Housekeeping and maintenance of classrooms, storeroom and trainer’s room

• Coordinate learner registration for assessments and attendance reporting

• Refreshment ordering for the participants

• Updating the quality of training programmes through programme evaluations and feedback

• Conducting procurement/purchasing

• Attending to stakeholders feedback and queries

• Recommending and participating in continuously improvement projects

• All other duties as requested by the management

Requirements

• Diploma in any discipline

• Relevant working experience, preferably in an administrative role, Training & Development

• Excellent communication and written skills

• Organized and meticulous

• Team player and able to work under pressure and short deadlines

• Good interpersonal and customer service skills

• Good problem-solving and time management skills

• Proficient in MS Word, Excel, PowerPoint

• Demonstrate a positive attitude with integrity and drive for excellence in work

• Working Location: Jurong East