Operations Executive (IT)

ALLIED SEARCH PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A recruitment agency in Singapore is looking for an Operations Executive (IT) to improve overall operational efficiency and manage administrative tasks. Candidates should have at least a diploma and experience in developing SOPs and quality management frameworks. The position requires collaboration with cross-functional teams and a focus on quality assurance. Responsibilities include managing data, preparing reports, and supporting various initiatives. This role offers a competitive remuneration package and good career exposure in healthcare settings.

Benefits

Competitive Remuneration Package

Accessible working location

Good career exposure in healthcare settings

Qualifications

• Possess at least a diploma.
• Experienced in developing and implementing SOPs and quality management frameworks.

Responsibilities

• Deliver operational and administrative support to improve overall efficiency.
• Identify continuous improvement opportunities and provide actionable recommendations.
• Maintain ownership and governance of standard operating procedures (SOPs).
• Support improvement initiatives and contribute to the development of frameworks that enhance efficiency and service quality.
• Work closely with stakeholders to define, implement, and uphold service standards.
• Partner with cross-functional teams to meet operational objectives and performance targets.
• Monitor, analyse, and report on incidents to identify trends and resolve recurring issues.
• Lead and support quality assurance initiatives.
• Assist with procurement activities and oversee vendor management.
• Conduct research and analysis to inform and support business decision-making.
• Manage data and documentation to ensure accurate and up-to-date records.
• Prepare reports, presentations, and related documentation.
• Identify and support automation opportunities for routine operational processes, including data collection and tracking.
• Provide support for ad hoc tasks and special projects as required.

Skills

Operational support

Continuous improvement

Quality assurance

Education

Diploma

Job description

Benefits

• Competitive Remuneration Package
• Accessible working location
• Good career exposure in healthcare settings

As an Operations Executive (IT), you will be responsible for the following duties:

Responsibilities

• Deliver operational and administrative support to improve overall efficiency
• Identify continuous improvement opportunities and provide actionable recommendations
• Maintain ownership and governance of standard operating procedures (SOPs)
• Support improvement initiatives and contribute to the development of frameworks that enhance efficiency and service quality
• Work closely with stakeholders to define, implement, and uphold service standards
• Partner with cross-functional teams to meet operational objectives and performance targets
• Monitor, analyse, and report on incidents to identify trends and resolve recurring issues
• Lead and support quality assurance initiatives
• Assist with procurement activities and oversee vendor management
• Conduct research and analysis to inform and support business decision-making
• Manage data and documentation to ensure accurate and up-to-date records
• Prepare reports, presentations, and related documentation
• Identify and support automation opportunities for routine operational processes, including data collection and tracking
• Provide support for ad hoc tasks and special projects as required

Requirements

• Possess at least a diploma
• Experienced in developing and implementing SOPs and quality management frameworks

To apply, simply click on the ‘apply’ button in the job advertisement or alternatively, you can send in your resume via email: [e-mail]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777