Operations Executive

Pay2Home Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading Fintech company in Singapore is looking for a proactive individual to monitor automated payment handling systems and manage client interactions. The candidate should possess a Diploma or Bachelor's Degree in a relevant field along with experience in office productivity software. Responsibilities include handling transactions, supporting internal clients, and contributing to new product development. This role offers an exciting opportunity in a regulated financial environment where cultural awareness and strong organizational skills are essential.

Qualifications

• Diploma or Bachelor's Degree in a problem-solving discipline (Business, Technology, Science, etc.).
• Organized and committed to deadlines.
• Experience with office productivity software (e.g. Microsoft Word, Excel).
• Self-starter, team player, with a strong desire to learn.
• Cultural awareness.

Responsibilities

• Monitoring automated payment handling systems.
• Transaction exception handling.
• External client interactions related to account registrations and transaction processing.
• Internal client and partner support services.
• Liaison with banks and vendors.
• New product and service conceptualization, design, testing and implementation.
• Process/procedure design and documentation.
• Control, compliance and Anti Money Laundering checks.
• International settlements and foreign bank transaction reconciliations.
• General office duties.

Job description

A role within Pay2Home represents an opportunity to join a Major Payments Institution and established Fintech, licensed and regulated by the Monetary Authority of Singapore and the Customs and Excise Department of Hong Kong. We develop and deploy our own market leading products, services and technologies, and have an impeccable compliance track record to complement our successful execution capabilities.

Responsibilities

• Monitoring automated payment handling systems
• Transaction exception handling
• External Client interactions with respect to account registrations and transaction processing.
• Internal client & partner support services
• Liaison with international and domestic banks and vendors
• New product & service conceptualization, design, testing and implementation
• Process/procedure design and documentation
• Control, compliance and Anti Money Laundering checks & verifications
• International settlements & foreign bank transaction reconciliations
• General office duties

Requirements

• Diploma or Bachelors Degree in a problem solving discipline (Business, Technology, Science etc.)
• Organized & committed to deadlines
• Experience with office productivity software (e.g. Microsoft Word, Excel etc).
• Self starting, team player, with a strong desire to learn
• Cultural awareness

Only shortlisted candidates will be notified.