Operations Executive

rida.ai; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics technology firm in Singapore is looking for an Operations Executive to support daily warehouse workflows and dispatch coordination. The ideal candidate will have 2–4 years of experience in logistics or warehouse operations, a valid Singapore driver’s license, and strong problem-solving skills. In this role, you will manage inbound/outbound processes and optimize delivery routes while working closely with a dynamic team. Competitive compensation and opportunities for career growth are offered.

Benefits

Impact and ownership of operational workflows

Career growth opportunities

Competitive compensation with performance incentives

Collaborative and fast-moving work environment

Qualifications

• 2–4 years of experience in warehouse, logistics, dispatch, or last-mile operations.
• Possess a valid Singapore driver’s license.
• Strong knowledge of Singapore roads and traffic patterns.
• Proficient in MS Excel/Google Sheets.

Responsibilities

• Support daily inbound/outbound processes: receiving, sorting, loading, and inventory checks.
• Plan and optimise delivery routes based on various constraints.
• Prepare daily reports and reconciliation for delivery discrepancies.
• Coordinate between fleet teams, warehouse staff, and customers for smooth operations.

Skills

Warehouse operations

Logistics coordination

Problem-solving

Proficient in MS Excel/Google Sheets

Knowledge of Singapore roads

Job description

Operations Executive at Rida Global

Location: Singapore (mainly East Coast)

Experience: 2–4 years

About Us

We’re an AI-driven company revolutionising deliveries and last-mile logistics. Our technologies automate workflows, optimise routes, and power smarter, faster, and more reliable operations — supporting mission-critical deliveries for large enterprise customers across healthcare, F&B, and retail in Singapore.

Role Overview

We are looking for an Operations Executive with hands‑on warehouse experience and strong knowledge of Singapore’s road networks. You will support daily warehouse workflows, dispatch coordination, and on‑ground fulfilment. The ideal candidate is proactive, resourceful, and thrives in a fast‑paced operational environment.

In this role, you’ll gain exposure to large enterprise clients across multiple industries — including public hospitals, telemedicine providers, F&B chains, and major retail brands.

Key Responsibilities

Warehouse Operations

• Support daily inbound/outbound processes: receiving, sorting, loading, and inventory checks
• Ensure accuracy in picking, packing, sorting, and deployment
• Manage returns: inspect, sort, and process returned items efficiently
• Maintain warehouse housekeeping standards and resolve operational discrepancies

Dispatch Coordination & Driver Management

• Plan and optimise routes based on delivery waves, capacity, and on‑ground constraints
• Guide drivers on sequencing and best routing decisions
• Monitor real‑time delivery progress and resolve issues such as delays, mis‑sorts, or rescue needs
• Assist HR/Ops in screening, onboarding, and managing drivers during peak hiring cycles
• Identify and rectify SOP gaps with drivers and contractor partners

Operational Support & Reporting

• Prepare daily attendance, deployment, and performance reports
• Prepare reconciliation (recon) reports to identify discrepancies in deliveries or inventory
• Coordinate between fleet teams, warehouse staff, and customers to ensure smooth operations
• Identify operational gaps and contribute to improving SOPs, efficiency, and driver performance

Requirements

• 2–4 years of experience in warehouse, logistics, dispatch, or last‑mile operations
• Possess a valid Singapore driver’s license (own car/van is a plus)
• Strong knowledge of Singapore roads, traffic patterns, and delivery constraints
• Proficient in MS Excel / Google Sheets (basic formulas, pivot tables, reporting)
• Strong problem‑solving mindset
• Able to make real‑time decisions and handle on‑ground exceptions with autonomy
• Adaptable, proactive, and comfortable with frequent operational changes
• Able to support early shifts, weekends, or public holidays when required

Good to Have

• Experience coordinating drivers or managing fleet operations
• Forklift licence or warehouse safety certifications
• Familiarity with routing tools or logistics management systems

What We Offer

• Impact & Ownership: Own critical operational workflows and work directly with the founding team to drive operational excellence.
• Career Growth: Opportunities to expand your role across fleet management, routing, operational planning, and AI‑driven logistics systems.
• Competitive Compensation: Market‑aligned salary with performance incentives.
• Environment: Join a small, ambitious team building AI‑powered logistics solutions that matter — fast‑moving, data‑driven, and collaborative.

If interested, please send your resume to [e-mail] and [e-mail].