Operations Executive

HUAKEONG TRADING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A transportation company in Singapore is seeking a candidate to manage day-to-day operations. Responsibilities include overseeing transport duties, resolving issues, and ensuring client satisfaction. Essential skills include strong leadership, strategic thinking, and excellent organizational abilities. Prior experience in related fields or mechanical knowledge is advantageous. The role requires effective communication and interpersonal skills to handle diverse scenarios efficiently.

Qualifications

• Strong leadership skills and management competencies are essential.
• Excellent communication and interpersonal skills are required.
• Experience in the related field or mechanical knowledge is preferable.

Responsibilities

• Perform general administrative duties related to day-to-day operations.
• Manage daily transport operational duties and ensure activities run on schedule.
• Liaise with drivers and customers to ensure smooth operations.

Skills

Leadership skills

Strategic thinking

Decision-making skills

Negotiation skills

Organizational skills

Time management

Problem-solving

Job description

Job responsibilities

• To perform general administrative duties related to the day-to-day operations, including phone/email queries from clients
• To manage daily transport operational duties and ensure all activities are carry out within schedule
• To review schedule and routing when needed, in the most cost-efficient manner
• Take ownership and resolve any urgent or critical issues escalated by the Client or team
• Liaise with drivers and customers to ensure that the job runs smoothly.
• Handle vehicles inspections, customer's complaints and drivers problems when in need
• Work closely with Client to support investigation and service recovery process
• Incident and accident investigation and report writing when required.
• Regularly update and feedback to immediate supervisor / manager.
• Any other duties and responsibilities that may be assigned by the management from time to time
• Able to work with mechanic to resolve issue arises with regards to the fleet

Requirements

• Strong leadership skills and management competencies
• Strategic & critical thinking as well as decision-making and negotiation skills
• Able to adapt, prioritize, exercise initiative, manage pressure, multi-task and work independently
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people
• Time management/ meticulous and mature in work.
• Familiar with Singapore road and strategic planning for the driver's job
• Able to resolve driver's problem immediately
• Preferrably with working experience in the related field and/ or mechanic knowledge