Operations Director

Process Engineering Specialists (PES); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A global project management firm based in Singapore is seeking an Operations Director to lead various business units and ensure economic performance while enhancing customer satisfaction. The ideal candidate will have a dual role, focusing on both commercial growth by developing the client portfolio and managing teams effectively. Responsibilities include budget preparation, KPI monitoring, and liaison with executive management to implement strategic objectives.

Qualifications

• Strong leadership and managerial skills are required to oversee multiple business units.
• Experience in project and construction management is essential.
• Proven track record in client relations and business development.

Responsibilities

• Define and implement the BU strategy in alignment with the group's goals.
• Prepare annual budgets and monitor KPIs for profitability.
• Interface with the Group's Executive Management for operational efficiency.

Job description

PESis an','international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical Facing, nutritional and related sectors.

With offices across Europe, Asia and US, our core focus ison consistently delivering high quality outcomes for our multinational clients.

The Operations Director oversees all activities within their scope in order to ensure economic performance, customer satisfaction, strategic development, and team retention সাধিশূ.

They manage several business units (BUs) across different geographic territories. These BUs are made up of teams of consultants, business managers, and talent acquisition specialists. As such, they are responsible for implementing the group’s strategy at the BU level and ensuring compliance with the group’s processes and best practices.

To achieve this, they hold a dual role: commercial and managerial.
They are responsible for developing the group’s client portfolio by retaining existing customers and prospecting potential new clients, with the objective of gaining new market share. In addition to their commercial role, they supervise teams of consultants, business managers, BU managers, and talent acquisition specialists, and also take part in their recruitment and skills development.

Furthermore, they ensure the promotion of the group’s values and image both internally and externally, and are responsible for implementing and rolling out the group’s strategies across the business units under their responsibility.

Key Responsibilities

Business Unit Management

• Define and implement the BU strategy in line with the group’s directions and objectives
• Prepare the annual budget, monitor performance indicators (KPIs), and ensure profitability
• Act as the interface with the Group’s Executive Management

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