Operations & Contract Excellence Lead

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading facilities management company in Singapore is seeking a candidate to coordinate operational standards and drive service excellence. This role requires a minimum Higher NITEC/Diploma and at least 2 years of experience in administration and process improvement. The ideal candidate is proactive, has strong communication skills, and is proficient with Microsoft Office. Join a dynamic team focused on operational excellence and safety in service delivery.

Qualifications

• Minimum 2 years of experience in administration, backend operations, projects, and process improvement.
• Ability to work independently and within a team structure.
• Excellent work ethic and solution-oriented mindset.

Responsibilities

• Map existing workflow and identify key changes for new initiatives.
• Perform routine and ad hoc site inspections and audits.
• Drive service excellence and safety-conscious culture across the account.

Skills

Resourceful

Proactive

Good communication skills

Attention to detail

Ability to multitask

Education

Higher NITEC / Diploma in any discipline

Tools

Microsoft Office Suite

Job description

A leading facilities management company in Singapore is seeking a candidate to coordinate operational standards and drive service excellence. This role requires a minimum Higher NITEC/Diploma and at least 2 years of experience in administration and process improvement. The ideal candidate is proactive, has strong communication skills, and is proficient with Microsoft Office. Join a dynamic team focused on operational excellence and safety in service delivery.