Operations Associate

BDO UNIBANK, INC. (Singapore Branch); Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A prominent bank in Singapore is seeking an Operations Associate to manage daily operations and ensure compliance with internal controls. The role involves client communications regarding regulatory updates, processing various financial transactions, and maintaining high service standards. Ideal candidates will have experience in the banking sector and a strong understanding of operational compliance. Join a dynamic team and contribute to enhancing client service quality in a vibrant banking environment.

Qualifications

• Experience in processing daily operations in a financial institution.
• Understanding of regulatory requirements and compliance standards.
• Ability to review and enhance quality service for clients.

Responsibilities

• Inform clients of new regulatory circulars and review their accounts.
• Perform start and end of day activities, including branch report submission.
• Ensure adherence to bank policies and regulations.

Job description

Job Mandate

The Operations Associate is responsible for processing the daily operations of the Operations Department of the branch.

He/She ensures prompt and efficient service delivery in compliance with the Bank’s service standards and internal control.

Duties & Responsibilities

1. Inform clients of new relevant regulatory circulars and review their accounts to ensure continuous enhancement of quality service
2. Perform start and end of day activities as follows:
   • a) Review, prepare, and submit branch reports in accordance with existing policies, procedures and control
   • b) Ensure that the Operations adhere to the following:
     • Bank policies, procedures and controls related to Treasury, Trade, Loans and Wealth transactions are strictly followed by designated personnel to attain an acceptable audit rating and implement Audit rectifications within the department.
     • Regulations of Monetary Authority of Singapore, Bangko Sentral ng Pilipinas, Anti-Money Laundering Council and other pertinent government agencies.
3. Processing of trade, loans, inward/outward remittances, treasury and wealth transactions
4. Performs other duties assigned from time to time.