Operations and Facility Executive

PANCARE MEDICAL CLINIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare facility in Singapore seeks a dedicated Operations Coordinator to manage day-to-day operations, ensuring a safe and comfortable environment for clients. Responsibilities include coordinating care, creating operational strategies, and maintaining compliance with healthcare regulations. Candidates should have a degree or relevant experience, proficiency in Microsoft Office, and be customer service-oriented. This role involves working on weekends and holidays in a rotating shift system.

Benefits

Great career opportunity & progression

Positive Working Environment

Qualifications

• Preferably a degree in any discipline from a recognised tertiary institution.
• Candidates with no degrees may be considered based on experience.
• High degree of proficiency in Microsoft Office.
• Ability to work on weekends and public holidays (rotating shift system).
• An effective team player and customer service-oriented personality.

Responsibilities

• Coordinating and streamline TCF/projects operations.
• Managing day-to-day operations to maintain a safe and comfortable environment.
• Ensuring the safety, well-being, and comprehensive care of clients.
• Creating operations workflow strategies.
• Support in developing emergency response plans.
• Assessing risks and implementing proactive solutions.
• Ensuring high-quality services aligned with healthcare regulations.
• Keeping accurate records of patient care.
• Preparing for audits to ensure compliance and quality.
• Gathering feedback to improve workflow processes.
• Liaising with various departments.
• Handling inquiries or complaints from patients or NOK.
• Point-of-contact for external contractors or suppliers.
• Proposing and implementing innovative work-related processes.
• Managing claims and invoices.
• Updating staff training records and workflows.
• Any other duties as assigned by the reporting Supervisor.

Skills

Proficiency in Microsoft Office

Team player

Customer service orientation

Education

Degree in any discipline from a recognized institution

Job description

PanCare Medical introduces its transitional care facility in Jurong East, catering to stable patients awaiting nursing home placement. Our central goal is to establish a nurturing temporary sanctuary for the elderly, fostering a sense of belonging and respect.

Our commitment extends to our devoted staff's well-being. We ensure optimal staffing and manageable workloads, prioritizing work-life equilibrium. Our vision is to cultivate a compassionate environment, empowering nurses and healthcare assistants to provide exceptional care to this esteemed population.

At our core, we offer a meticulously tailored program for seniors, guided by geriatricians, therapists, and social workers. We're equally dedicated to fostering strong family connections during this pivotal life phase. Join us in a role that exudes purpose and significance.

Job Highlight

• Great career opportunity & progression
• Positive Working Environment

Job Description

• Coordinating and streamline TCF/ projects operations
• Managing day-to-day operations, including maintenance, fire safety, housekeeping, and security, to maintain a safe and comfortable environment
• Ensuring the safety, well-being, and comprehensive care of clients during their recovery process, coordinating medical services, therapies, and activities
• Creating operations workflow strategies
• Support in developing and implementing emergency response plans for patient and staff safety during unforeseen events
• Assessing risks, incidents, and implementing proactive solutions to enhance safety and reduce occurrences
• Ensuring high-quality services aligned with healthcare regulations, licensing, and quality standards
• Keeping accurate records of patient care, facility operations, and relevant information
• Preparing for clinical, service, and financial audits to ensure compliance and quality
• Gathering and comparing feedback between management and team members to improve on workflow processes
• Liaising with various departments to ensure the TCF / projects run smoothly
• Dealing with patients or NOK to handle inquiries or complaints when needed
• Point-of-contact for external contractors or suppliers
• Propose and implement innovative work-related processes
• Manage and oversee the submission of claims and invoices for accounting and audit purposes
• Assist Management in the updating of staff training records, workflows and processes
• Any other duties as assigned by the reporting Supervisor and/or Management

Requirements and Qualifications

• Preferably a degree in any discipline from a recognised tertiary institution
• Candidates with no degrees may be considered based on experience.
• High degree of proficiency in Microsoft Office
• Ability to work on weekends and public holidays (rotating shift system)
• An effective team player and customer service-oriented personality