Overview
The primary role is to manage daily operations and execute events for clients based in Singapore or global markets.
Responsibilities
- Manage day to day operations such as assignment of jobs to both in-house and external drivers for both local and global requirements.
- Monitoring service performance of local and global drivers to ensure consistency in service standards.
- Handling clients’ emails on bookings. Foster strong business relationships with existing and new corporate accounts, ensuring consistent business follow-ups.
- Plan, execute and manage various events around clients’ global transport requirements.
- Engage in client servicing work and customer support from acquisition, onboarding, active customer support and on-site execution.
- Take charge of project coordination for events.
- Work closely with clients, external vendors and contractors to ensure smooth operations for every event, including but not limited to coordination of timeline, manpower, logistics and housekeeping matters.
- Take initiative and be versatile with the type of events covered.
Qualifications
- Degree/Diploma in Event, Business Management or similar.
- At least 2 years of relevant experience in the same field will be a value-add.
- Able to work in a fast-paced environment and handle stress.
- Fluent in both written and spoken English. Basic Mandarin speaking.
- Motivated individual who is independent with a positive working attitude.
- Meticulous to detail and understanding client requirements.
- Flexible with working hours for event period
- Willing to work on weekends when required.
- Responsible and committed to work. Able to manage multiple projects efficiently and set personal priorities for work.
- Adaptability and resilience.