Operations and client relationship manager

XY FLAVOURS PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Singapore is seeking a Restaurants Operations and Client Relationship Manager. This role focuses on developing client relationships, executing business strategies, and ensuring smooth operations for dining events. The ideal candidate will have experience in the hospitality industry and will work closely with various partners to enhance sales. This is an exciting opportunity to have a significant impact on the customer experience and business growth.

Responsibilities

• Primary focus on client relationship development and operations for dining events and special functions.
• Develop strategies to increase both sales and customer base.
• Execute plan on an ongoing basis to achieve sales and business objectives.
• Analyse progress, refine the plan, and implement tactical plans to improve.
• Apply principles in the hospitality industry for client relationship management.
• Work closely with company members to ensure smooth operations.

Job description

Restaurants Operations and Client Relationship Manager

Job Description & Requirements

Roles and Responsibilities

• Primary focus on client relationship development and operations for dining events and special functions
• develop strategies and plan for developing business to increase both sales and customer base
• execute on the plan on an on-going basis to achieve sales and business objectives
• analyse the progress, refine the plan and implement tactical plans to improve
• apply all the principles and experiences in hospitalities industry in the above including client relationship management
• work closely with all the other members of the company to ensure smooth operations. Partner with hospitality partners (such as travel companies), suppliers and corporate clients to open up new channels of sales