Operations & Administration Assistant

SSVP LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A community service organization in Singapore is seeking a part-time Operations & Administration Assistant to provide administrative support for various community programs. Responsibilities include managing enquiries, maintaining records, and coordinating with social service agencies. Candidates must have at least 3 years of experience in operations and administration management. Proficiency in Microsoft Office and a passion for community service are essential. This role offers a flexible work schedule of half-day or full-day shifts across a 2.5-day work week.

Qualifications

• At least 3-years of experience in operations and administration management or a related field.
• Good written and verbal communication skills.
• Able to manage multiple tasks across programmes.

Responsibilities

• Manage general email enquiries.
• Coordinate with social service agencies on case matters.
• Maintain beneficiary, volunteer and programme records in Oracle NetSuites.
• Assist in operational matters as and when required.
• Provide general administrative support.
• Support student registration and onboarding.
• Track attendance and progress reports.
• Assist with volunteer communications.

Skills

Organized

Detail-oriented

Good written communication

Good verbal communication

Proficient in Microsoft Office

Interest in community service

Tools

Oracle NetSuites

Job description

The Operations & Administration Assistant will provide administrative support to the Society as part of the Operations & Administration Team and be responsible for ensuring the smooth operations of below programmes. This position is on a part-time basis; working either half-day everyday or full-day on 2.5-days work week.

Milk & Diapers Programme

Supports low-income families with children aged 0–3 years by providing milk, diapers, befriending support, and referrals to other social services.

EduFriends Programme

Supports Primary 3–6 students with online English and Mathematics enrichment through volunteer mentoring.

Job Description

Milk & Diapers Programme

• Manage general email enquiries.
• Coordinate with social service agencies on case matters.
• Maintain beneficiary, volunteer and programme records in Oracle NetSuites.
• Assist in operational matters as and when required.
• Provide general administrative support.

EduFriends Programme

• Support student registration and onboarding.
• Maintain student and volunteer records in Oracle NetSuites.
• Track attendance and progress reports.
• Assist with volunteer communications.

Qualifications and Experience

• At least 3-years of experience in operations and administration management or a related field.
• Organized, detail-oriented, and reliable.
• Good written and verbal communication skills
• Proficient in Microsoft Office (knowledge of Oracles NetSuites is an advantage). Able to manage multiple tasks across programmes.
• Interest in community service, children, and education.