Operation Manager

SING & DINE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local dining establishment in Singapore is seeking an Assistant/Restaurant Manager to oversee daily operations and lead the team. The ideal candidate should have experience in a Chinese and Seafood restaurant, possess strong leadership and communication skills, and be proficient in managing costs and improving service quality. This role focuses on fostering a productive team, delivering excellent customer experiences, and implementing effective management practices.

Qualifications

• Proven work experience as an Assistant/Restaurant Manager or similar role.
• Experience in a Chinese and Seafood restaurant is an advantage.
• Strong leadership, communication, negotiation skills, and people skills.

Responsibilities

• Coordinate and supervise restaurant operations.
• Work with the head chef to create new dishes.
• Deliver superior service to maximize customer satisfaction.

Skills

Leadership

Communication

Problem-solving

Teamwork

Analytical skills

Education

Diploma Certification

Tools

Microsoft Word

Microsoft Excel

Job description

Responsibilities

• Team player with the ability to lead and motivate the team.
• Coordinate and supervise daily front of the house and back of the house restaurant operations
• Able to work with the head chef to create new dishes and market regularly
• To provide a strong relationship and leadership creating a productive team while achieving set goals
• Good communications, planning, and execution skills.
• Excellent analytical and problem-solving skills
• Deliver superior service and maximize customer satisfaction
• Train employees on service quality, improve productivity, customer care, and responsiveness
• Manage restaurant’s good image and suggest ways for improvement
• Control operational costs and identify measures to reduce waste
• Create detailed reports on a weekly/monthly/annual revenues and expenses
• Promote the brand in the community through word-of-mouth, social media, and others
• Recommend ways to reach a broader audience (e.g. promos and social media ads)
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as an Assistant/ Restaurant Manager similar role
• Proven experience in a Chinese and Seafood restaurant is an advantage
• He / She should have excellent communication and negotiation skills, strong leadership, be energetic, proactive, self-driven, highly motivated, and people skills in the driving of business for the restaurant.
• Good interpersonal skills and computer skills in Word and Excel would be essential.
• Preferable with Diploma Certification
• Acute financial management skills
• Able to work at Jurong Area