Operation Executive

Pasona Singapore Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A multinational organization in Singapore seeks an experienced Sales Support professional to manage key accounts, coordinate order management, and ensure seamless operation and shipping arrangements. The role requires a Bachelor's Degree or Diploma, with a preference for candidates having 5 years of experience in sales support and good knowledge of shipping documents. Strong communication and teamwork skills are essential for success in this position.

Qualifications

• Bachelor’s Degree or Diploma required.
• 5 years of experience in Sales Support or Order Desk preferred.
• Knowledge of shipping documents and LC handling, automotive experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Manage key sales accounts and assist to achieve sales targets.
• Handle customer inquiries and complaints effectively.
• Coordinate shipping arrangements and ensure documentation accuracy.
• Monitor customer payments and follow up on remittances.

Skills

Sales Support

Order Desk Management

Customer Service

Documentation Accuracy

Microsoft Excel

Team Player

Communication Skills

Education

Bachelor’s Degree/Diploma

Job description

Basic Salary + AWS + VB | Multinational Organisation | WFH Arrangement

Job Description

Accounts Management

• Manage selected key sales accountsAssist Sales PIC to achieve sales target
• Handle and attend to customer's enquiry and complaints
• Provide customer support and maintain good customer service

Order Management

• Handle all customer’s orders and enquiry
• Receive and process orders, issue SOC timely
• Monitor and follow up on back-orders, handle shipping discrepancy

Operation and Shipping Arrangement

• Coordinate with warehouse on picking/ packing of goods according to shipping schedule
• Coordinate closely with forwarders and arrange on time shipment of customer orders
• Ensure accuracy in shipping documentations and endorsements
• Check accuracy on invoices and charges from forwarder, entry into system
• Book and arrange vessel on-time and on schedule

Payment Management

• Ensure LC accuracy and proper, on time submission to bank
• Ensure remittance received in bank
• Follow-up and monitor customer payment
• Any other duties assigned by superior or by Company

Requirements

• Bachelor’s Degree/Diploma
• 5 Years Experience In Sales Support / Order Desk preferred
• Good knowledge in full set of shipping documents and LC handling. Automotive background will be an advantage
• Able to work as a team player
• Strong written and verbal communications
• Microsoft Office (Good in Excel/Words)

Application Process

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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