Executive Client Management Logistics & Supply Chain

DKSH Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and supply chain company in Singapore is seeking fresh graduates with a degree in Business Administration or Supply Chain Management. Responsibilities include managing inventory levels, coordinating with logistics, and maintaining client relationships. The ideal candidate should demonstrate strong communication, analytical skills, and proficiency in office tools like Excel and PowerPoint. This role is based in Jalan Buroh and provides 2-way transport from several MRT stations.

Benefits

2-way company transport from selected MRT stations

Qualifications

• Fresh graduates with a relevant degree may apply.
• Strong communication skills for client management.
• Ability to perform quantitative analysis and use office tools.

Responsibilities

• Coordinate with logistics for incoming shipment tracking.
• Manage inventory levels within contractual targets.
• Identify service areas and KPIs based on contracts.
• Conduct monthly operations reviews with key clients.
• Maintain strong relationships with clients.

Skills

Basic understanding of clients' industry/business/products

Client management and communication skills

Advanced numeracy and quantitative analysis

Proficiency in office productivity tools (e.g. Excel, Word, PowerPoint)

Education

Degree in Business Administration or Supply Chain Management

Job description

Fresh Graduates with a Degree in Business Administration or Supply Chain Management may apply.

Working Location: Jalan Buroh (West)

2 way company transport at Jurong East MRT, Choa Chu Kang MRT, Bishan MRT,

General responsibilities

1) Inventory Management:

• Coordinate closely with logistics (DC) for incoming shipment tracking.

• Ensure inventory levels is within the contractual inventory holding target.

• Prompt review & action on the obsolesces to minimize the non-working inventory.

• Work closely with DC to monitor the excess storage charges and informed the affected Clients.

• Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.

2) Client Management:

• Base on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.

• Align the KPI definition and targets with cross-functional teams, namely CCC, DC, SCM, and Finance.

• Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.

• Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).

• Liaises with Clients on their requirements & assist to resolve daily problems encountered.

• Maintain high frequency of engagement with Clients to build effective and strong working relationships.

• Work with other cross-functional departments to ensure clients’ operational requirements are met.

Functional skills and knowledge

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Demonstrate basic understanding of clients' industry/business/products

Demonstrate basic client management and communication skills

Proven advanced numeracy and quantitative analysis

Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)