Officer, Trade Finance Operations (Doc Checker)

ING BANK N.V.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global financial institution in Singapore is seeking an experienced professional to handle Import and Export L/C documents checking. The role requires a minimum of 2 years of experience and knowledge of regulatory compliance. Responsibilities include performing quality checks on documents, coordinating with regional offices, and ensuring adherence to internal policies. The ideal candidate should be proficient in Microsoft Office applications and possess excellent communication skills. This position offers an opportunity to contribute to the improvement of work processes in a dynamic environment.

Qualifications

• Minimum 2 years of experience in handling both Import and Export L/C Documents checking.
• CDCS certification is preferred.
• Knowledge of local region’s regulatory compliance and anti-money laundering policy.

Responsibilities

• Perform 1st and 2nd check of Import and Export L/C documents.
• Communicate with Europe & Asia offices on check status.
• Ensure adherence to ING’s procedures, policy and guidelines.

Skills

Import and Export L/C Documents checking

Effective communication skills

Microsoft Office applications

Education

CDCS certification

Tools

Swift Alliance

Job description

ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor‑made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Overall Function:

The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross‑border transactions. Some relevant working knowledge of trade business conducted in Europe.

This function is in Trade Services Department (TSD) in Singapore with the focus to support Europe & Asian offices in their L/C Documents checking function.

Key Responsibilities:

• Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents
• Communicate with Europe & Asia offices on the check status of L/C documents
• Provide professional advice to the branch offices on discrepancy/ies noted on the documents; fulfilling of terms and conditions in the L/C, and mitigating non‑compliance documents presentation after shipment
• Co‑ordinate and work efficiently within the teamEnsure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.
• Ensure adherence to ING’s procedures, policy and guidelines at all times.
• Propose areas of improvement in the team for the benefit of the team and branch offices
• Assist in projects to improve work processes & migrations

Other responsibilities and daily tasks include the following:

• Provide quality checking and timely service delivery to branch offices.
• Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.
• Continuously exceeding customer expectations: the WOW effect

Qualifications and Skills:

• Minimum 2 years of experience in handling both Import and Export L/C Documents checking
• CDCS certification is preferred
• Microsoft office applications –MS word, excel, power point, access, visio etc
• Knowledge of Swift Alliance and any main accounting systemKnowledge of ICC publications – UCP600, ISP98, URR725, URC522, ISBP.
• Knowledge of local region’s regulatory compliance and anti‑money laundering policy
• Possess effective communication skill to work with the teams and branch officesPreferably with exposure to outsource/insource operations