Officer, Retail Development

AB Volvo; Singapore; On-site; SGD 65,000 - 85,000; Full time

Job summary

A leading global manufacturer in Singapore is seeking a professional to assist in the implementation and administration of dealer competence development activities. The role involves coordinating training, managing systems, and engaging with distribution partners in Asia. Candidates should possess excellent communication skills, IT proficiency, and a degree in business or administration. This position offers the chance to collaborate in a dynamic environment aimed at shaping sustainable transport solutions.

Qualifications

• 5 years of corporate experience required.
• IT savvy and proficient in Microsoft applications.
• Excellent English communication skills are a must.

Responsibilities

• Assist in implementation of dealer competence development activities.
• Coordinate with trainers to implement training for dealer personnel.
• Organise and implement logistical arrangements for training.

Skills

Excellent verbal and written communication skills

Strong interpersonal skills

Good decision-making skills

Strong analytical and troubleshooting skills

Coordination skills supporting cross functional team activities

Detailed oriented

5 years of corporate experience

IT savvy

Good level of presentation skills

Education

Degree / Diploma in Business, Administration or equivalent

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Power BI

Job description

What you will do

Job Summary

• Assist in implementation and administration of dealer competence development activities (sales, technical & part sales training) within Region Asia.
• Assist to establish, maintain and coordinate the dealer trainer network within Region Asia.
• Responsible for the management and administration of systems
• Support implementation of retail development processes by engaging with our distribution partners in Asia
• Support the implementation of Governance processes supporting compliance procedures

Main Responsibilities

• Coordinate with trainers and the relevant market area(s) to organise and implement sales / technical / parts sales training for dealer personnel.
• Plan, organise and implement logistical arrangements
• Support the creations of reports driving change management activities related to training methodologies
• Support events to drive competence and competitions
• Liaise with dealers in Region Asia to establish a dealer trainer network.
• Organise and coordinate Train-the-Trainer programmes / activities.
• Establish key user network supporting our retail solutions

Solution management activities for competence and retail development

• Provide admin support on user issues / requests.
• Monitor and drive the adaptation of the tool and define action plans to increase overall acceptance within our distribution network
• Manage overall subscription fee payment process.
• Take overall ownership implementation of key retail processes within our distribution network
• Create reports for internal and external stakeholders
• Conduct high level processes and solution trainings within our distribution network
• Coordinate and follow-up of survey activities towards distribution & customer
• Be the regional master data managers for all related distribution data

Key Skills

• Excellent verbal and written communication skills
• Strong interpersonal skills and ability to work well with others
• Good decision-making skills with strong attention to details
• Ability and willingness to work independently, with limited supervision
• Strong analytical and troubleshooting skills and able to create BI reports
• Good level of presentation skills
• Industrial background is a benefit
• Attracted to technology and IT solutions
• Coordination skills supporting cross functional team activities
• Detailed oriented
• 5 years of corporate experiences
• Eager to learn and proactive attitude

Education/Professional Qualifications Requirement

• Degree / Diploma in Business, Administration or equivalent
• Excellent verbal and written communication skills in the English language
• IT savvy and proficient in Microsoft applications - Word, PowerPoint, Excel - Outlook and power BI

Additional Important Requirements

• Committed and supportive team player
• Willingness to learn and try new things
• Able to travel whenever required

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.

Job Category: Sales & Services

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.