NGS Service Sales Manager – Macrogen APAC (Singapore)
Position: NGS Service Sales Manager
Location: Singapore (Macrogen Asia Pacific)
Employment Type: Full-time
Experience: Minimum 2 years in life science, genomics, biotechnology, or related fields
Reports To: APAC Business Development Director
About the Role
Macrogen APAC provides cutting‑edge Next‑Generation Sequencing (NGS) and genomic analysis services to research institutes, hospitals, biotech companies and government agencies across the Asia-Pacific region.
We are looking for an NGS Service Sales Manager who will engage directly with customers, introduce Macrogen’s genomic services, understand project requirements, and manage end‑to‑end sequencing order processes.
This is a customer‑facing technical sales role suited for candidates who have both scientific understanding and strong communication skills.
Key Responsibilities
Sales & Business Development
- Drive sales activities to achieve monthly/quarterly targets in Singapore
- Identify new business opportunities and manage existing customer accounts
- Prepare quotations, manage the order process, and follow up on POs and invoicing
- Conduct on‑site and virtual meetings to present NGS services and discuss project needs
Customer Engagement & Technical Consultation
- Explain NGS workflows, sequencing platforms, sample requirements and data output to customers
- Provide consultation on appropriate services (WGS, WES, RNA‑seq, Microbiome, Single‑Cell, etc.)
- Support customer education through seminars, webinars, and technical presentations
- Guide customers on sample preparation, submission guidelines, and quality requirements
Internal Collaboration
- Work closely with laboratory, bioinformatics, and operations teams to manage ongoing projects
- Communicate customer feedback and requirements to internal teams for service improvement
- Coordinate with global HQ and APAC offices when needed
Required Qualifications
- Bachelor’s degree in Life Sciences, Molecular Biology, Biotechnology, Genomics, or related fields
- Minimum 2 years of experience in NGS, sequencing services, laboratory services, or technical sales
- Strong communication and interpersonal skills with a customer‑first mindset
- Ability to explain scientific concepts in a clear and concise manner
Preferred Qualifications
- Hands‑on knowledge of NGS workflows, sequencing platforms, or genomics analysis
- Experience working with research institutes, universities, hospitals, or biotech companies
- Proven track record in B2B scientific or lab service sales
- Self‑motivated, target‑driven, and able to manage multiple customer requests
What We Offer
- Competitive salary with performance‑based commissions
- Opportunities for professional development in a fast‑growing genomics company
- Exposure to regional APAC business and collaboration with global teams
- Supportive and dynamic work environment