Network Operations Lead (CCNP)

ES Recruitment Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a highly skilled Network Operations Lead to manage network infrastructure operations. The ideal candidate will have extensive experience in network engineering and a CCNP certification. Responsibilities include leading a team, incident management, and ensuring compliance. This role offers a competitive salary package with bonuses and is based in the vibrant Ang Mo Kio North-East Region.

Benefits

Up to $11,800 salary

1 month Completion Bonus

HP Claim S$50

Qualifications

• Minimum 5 years of experience in network operations or engineering role.
• Proficient in troubleshooting complex network issues.
• Experience in leading a team of network professionals is preferred.

Responsibilities

• Oversee and manage network infrastructure operations.
• Lead investigation and resolution of network incidents.
• Conduct daily health checks and continuous monitoring of systems.

Skills

Cisco networking

Routing and switching

Problem-solving

Network security

Team leadership

Education

CCNP certification

Tools

Cisco

Palo Alto

Check Point

F5 Load Balancer

Job description

We are seeking a highly skilled and proactive Network Operations Lead to join our team on a 1 year renewable Contract Basis to oversee and manage network infrastructure operations, incident response, and system health.

This role involves leading a team of network engineers, maintaining documentation and compliance, and ensuring optimal performance and availability of network systems.

The candidate will have hands‑on experience with Cisco, Palo Alto, Check Point, and F5 technologies, and a strong understanding of ITSM/ITIL practices.

Mandatory: CCNP Enterprise with supporting skills on Tenable Nessus. Cat 2 clearance needed

Based in the Ang Mo Kio North-East Region, you will play a pivotal part in supporting the wider Information & Communication Technology function.

What we offer: Up to $11 800 + up to 1 month Completion Bonus + HP Claim S$50

What you'll be doing:

Incident & Problem Management

Lead the investigation and resolution of network-related hardware, software, and firmware incidents.

Perform root cause analysis and implement temporary or permanent resolutions.

Provide timely updates to stakeholders during incident handling.

Network Operations & Monitoring

Conduct daily system health checks and continuous monitoring for performance, availability, and security.

Highlight and escalates abnormalities promptly.

Ensure backups for all network-related equipment are running and verified.

Documentation & Compliance

Maintain accurate and up-to-date network records and documentation.

Collaborate with customers to review and update Standard Operating Procedures (SOPs).

Create and maintain comprehensive documentation for all implemented networks.

Infrastructure Planning & Implementation

Gather business and application requirements to design, install, test, and implement network systems.

Plan and execute hardware and firmware upgrades with rollback strategies.

Implement service continuity measures including backup/restore and disaster recovery plans.

ITSM/ITIL Alignment

Align daily operations with ITSM/ITIL methodologies including Change, Incident, Problem, Release Management, and CMDB updates.

Monitor and measure system performance and availability, implementing corrective actions as needed.

Security & Compliance

Review firewall rules monthly for relevance and security.

Validate configurations against CIS benchmarks and remediate non-compliance.

Conduct log reviews and escalates security events.

Asset & Patch Management

Reconcile physical and logical assets monthly and update CMDB.

Perform patch management including scanning, prioritization, deployment, and testing.

Capacity Planning & Reporting

Analyze resource usage and forecast future needs.

Compile monthly progress reports covering service metrics, incidents, changes, and performance data.

Lead and mentor a team of network engineers.

Evaluate internal and external environments to develop long-term strategies.

Assist in proposal preparation and solution presentations.

Monthly Reports:

Service metrics, firmware/software updates, account reviews, patch compliance, asset reconciliation, firewall audits, capacity planning, and security compliance.

Daily Checks:

Health check logs and monitoring summaries.

What we're looking for

Minimum 5 years of experience in a network operations or network engineering role

Cisco Certified Network Professional (CCNP) certification or equivalent

Strong technical expertise in network protocols, switching, routing, security and wireless technologies

Proficient in troubleshooting complex network issues and implementing effective solutions

Excellent problem-solving, analytical and communication skills

Experience in leading a team of network professionals is preferred

Technical Skills needed:

Proficient in Cisco switches, routers, and load balancers

Hands‑on experience with Palo Alto and Check Point firewalls

Familiarity with F5 Load Balancer

Strong understanding of network protocols, security standards, and performance tuning

Apply now