Network Engineer

FASHION CHOICE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic technology firm in Singapore is seeking a Network Engineer to provide escalation support for backend and cloud networks, ensuring adherence to IT security practices. Candidates should possess at least 1 year of experience in enterprise networking and a Bachelor's degree in engineering or computer science. Strong communication and troubleshooting skills are essential. This role involves working on IT infrastructure and security projects, directly collaborating with the IT Manager and business teams.

Qualifications

• Minimum of 1 year of experience in enterprise network and technology field.
• Strong knowledge of IT network disciplines like MPLS, SDWAN, and networking.
• Solid knowledge in DNS/DHCP/VPN and various IT operational systems.

Responsibilities

• Provide day-to-day escalation support for backend and cloud networks.
• Collaborate with teams to innovate solutions for IT issues.
• Ensure adherence to information security best practices.

Skills

Enterprise network experience

Communication skills

Troubleshooting skills

Knowledge of IT standards

Change management

Education

Bachelor's degree in engineering or computer science

Tools

Azure

AWS

DNS/DHCP/VPN

Firewalls

Windows/Linux servers

Job description

Position Summary
We are looking for a passionate and engaging technologist to be a critical part of our IT Enterprise organization. This individual will be onsite at our Singapore location and be the main point of contact and escalation for networks in our Singapore office and warehouse locations, as well as remote support for our remote users. The network engineer will be working directly with the IT Manager in Singapore, business teams and IT Leadership to transition and document IT infrastructure and security projects from engineering to production support.

Responsibilities

• Day to day escalation support for backend and cloud networks
• Prepare, maintain, and keep updated IT procedures and documentation related to our processes and platforms operations
• Collaborate with department personnel and design innovative solutions for all IT issues for all of the warehouse and corporate network technologies
• Ensure the company is adhering to information security best practices
• Maintain the hardware lifecycle and inventory management of all IT equipment and networks
• Sustain high-availability service levels and ensure fulfillment of business-wide service levels and operational support objectives.
• Lead individual contributor in IT infrastructure and security projects in designing and evaluating new technologies

Skills and Qualifications

• A minimum of 1 year of experience in enterprise network and technology field
• Possess a Bachelor’s degree or higher in the field of engineering, computer science or equivalent advance technology field of study
• Strong knowledge of and experience with design, implementation, maintenance, upgrades and operations of multiple enterprise IT network disciplines, such MPLS, SDWAN, networking, mobility, communication tools, and enterprise billing and collaboration systems.
• Strong working and practical knowledge of industry IT standards and regulations.
• Experience with change management lifecycle, development and regular preparation of management status and key metrics reports
• Ability to work with extremely technical staff working on very sensitive subject areas and with extremely sensitive information
• High level of personal integrity, with the ability to professionally handle confidential matters and exudes the appropriate level of judgment and maturity
• Must be a strong communicator with exceptional verbal and written communication skills to translate the vision and strategy into clear priorities and direction, both internally and externally.
• Solid fundamental knowledge and troubleshooting skills in the following DNS/DHCP/VPN/802.1x/Radius/SSL/PKI , Firewall/Switches/Routers, Azure/AWS Cloud networking, SDWAN, VOIP, Wireless, LAN/WAN routing protocols (BGP, OSPF, RIP)
• Experience in designing, deploying, and optimizing the below technologies (SaaS/Cloud based IT operations systems is a plus) High availability networks, SDN, Load balancing, Network monitoring
• Our ideal candidate would also possess experience managing and supporting systems and servers is a plus - Windows/Linux servers and storage, Active Directory or Azure Active directory, Virtualization platform