Music School Branch Manager & Student Services Lead

LIBERAL MUSIC & ARTS SCHOOL (JW) PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A local arts education provider in Singapore is seeking a dedicated individual to provide professional support to students and parents. The role involves managing enquiries, coordinating lesson arrangements, and maintaining customer satisfaction. Fluency in both English and Mandarin is essential, along with strong communication and customer service skills. The position requires effective coordination of timetables and student billing management. Candidates should be available to work on weekends as necessary.

Qualifications

• Strong communication skills in both English and Mandarin.
• Experience in customer service or education settings is a plus.
• Ability to handle student billing and payments effectively.

Responsibilities

• Provide professional support to students and parents through various channels.
• Assist in coordinating lesson arrangements for teachers.
• Maintain excellent relationships to ensure customer satisfaction.
• Promote school courses and conduct consultations.
• Manage student billing and payment collection.
• Plan and coordinate timetables based on availability.
• Ensure cleanliness and safety at the branch.
• Be available to work weekends as required.

Skills

Fluent in English

Fluent in Mandarin

Customer service skills

Coordination skills

Time management

Job description

A local arts education provider in Singapore is seeking a dedicated individual to provide professional support to students and parents. The role involves managing enquiries, coordinating lesson arrangements, and maintaining customer satisfaction. Fluency in both English and Mandarin is essential, along with strong communication and customer service skills. The position requires effective coordination of timetables and student billing management. Candidates should be available to work on weekends as necessary.