Murex Production Support Specialist (L1/L2)

Luxoft; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading financial technology company based in Singapore is seeking an experienced L2 Technical Support professional to provide production support for Murex 3.1 applications. The role involves collaboration with various units, ownership of critical issues, and adherence to best practices during application updates. Ideal candidates will have 1-3 years of experience in technical support, alongside proficiency in Unix and SQL. Knowledge of Dev-ops and JAVA is a plus, along with strong communication skills.

Qualifications

• 1-3 years of experience in L2 Technical Support.
• Experience with Unix and SQL in banking application support environments.

Responsibilities

• Provide optimum service levels for day-to-day production support for users.
• Collaborate with third-party vendors and other support teams.
• Take ownership of high severity issues until closure.
• Communicate effectively across different business and support units.

Skills

L2 Technical Support

Unix

SQL

Dev-ops (CI/CD)

JAVA

Murex system

Good communication skills

Job description

A leading financial technology company based in Singapore is seeking an experienced L2 Technical Support professional to provide production support for Murex 3.1 applications. The role involves collaboration with various units, ownership of critical issues, and adherence to best practices during application updates. Ideal candidates will have 1-3 years of experience in technical support, alongside proficiency in Unix and SQL. Knowledge of Dev-ops and JAVA is a plus, along with strong communication skills.