Monitoring Consultant

TEAMLEASE DIGITAL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology consulting firm is seeking a Consultant to implement AppDynamics solutions in Singapore. This role involves collaborating with technical teams, deploying and troubleshooting enterprise software, and ensuring customer satisfaction. The ideal candidate has at least 3 years of IT experience, familiarity with programming languages, and strong communication skills. A degree in computer science or related field is required. Certifications in AppDynamics or cloud services are a plus.

Qualifications

• 3+ years of technical IT experience including Java or .NET familiarity.
• Experience deploying and configuring enterprise software.
• Understanding of application frameworks like J2EE, LAMP, or Microsoft .NET.

Responsibilities

• Execute technical implementation tasks based on the solution architecture.
• Collaborate with technical leads and stakeholders to ensure timely delivery.
• Deploy, configure, and troubleshoot AppDynamics products.

Skills

Fluent in English

Basic shell scripting

Application monitoring

Effective communication

Education

Bachelor’s degree in computer science or related field

Tools

AppDynamics

RiverBed

New Relic

DynaTrace

DataDog

Job description

Consultant: Monitoring

Position Summary

The Consultant role focuses on implementing AppDynamics solutions to meet customer business needs. Working closely with the AppDynamics technical team, Project Managers, and customer teams, the Consultant executes technical components of the engagement under the guidance of senior team members. The role involves deploying and configuring enterprise software, troubleshooting issues, and ensuring successful customer adoption of AppDynamics products.

Key Responsibilities

• Execute technical implementation tasks based on the solution architecture.
• Collaborate with AppDynamics technical leads, Project Managers, and customer stakeholders to ensure timely delivery of solutions.
• Deploy, configure, and troubleshoot AppDynamics products within customer environments.
• Work with a variety of platforms, application stacks, and operating systems (Linux/Windows).
• Skilled in basic shell scripting.
• Document implementation processes and provide knowledge transfer to customer teams.
• Report any product-related issues to R&D or Customer Support as required.

Critical Experiences (What Do You Need?)

• Fluent in English with strong communication skills.
• 3+ years of technical IT experience, including:
  • Java or .NET language familiarity.
  • Deploying and configuring enterprise software.
  • IT Operations and Application Support.
• Experience/Understanding of application frameworks like J2EE, LAMP, or Microsoft .NET
• Familiarity with APM tools like AppDynamics, RiverBed, New Relic, CA APM, DynaTrace, Splunk, or DataDog is a plus.
• Basic understanding of infrastructure layers, such as OS, disk, network, and storage and cloud systems.
• Ability to quickly learn new application frameworks in customer environments.
• Application monitoring background and debugging knowledge.
• Consulting or Professional Services experience
• Communicate with the customers/stakeholders to gather requirements and propose relevant technical solutions.

Background

• Bachelor’s degree in computer science or a related field, or equivalent work experience.
• Passion for technology and learning.
• Programming knowledge is an advantage.
• Customer-focused mindset.

Success Behaviors (What Does Success Look Like?)

• Strong written and verbal communication skills.
• Effective in collaborating with internal teams and customers.
• Quick learner who can adapt to new technical areas.
• Delivers technical solutions on time while addressing customer concerns.

Additional Requirements

• Singaporean preferred for Public Sector clearance.

Certifications (Optional)

• AppDynamics Certified Associate Administrator (ACAA) certified.
• AppDynamics Certified Associate Performance Analyst (ACAPA) certified.
• AWS or Azure Foundation Certified.