(MNC) IS Helpdesk Specialist | Up to $3.2k + AWS | West - LQ

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking an IT Helpdesk Support professional to provide desktop assistance and manage IT services. The ideal candidate will have at least a Higher Nitec in Computer Science or a related field, and a year of experience in IT support. Key responsibilities include resolving user requests, managing IT inventory, and supporting continuous improvement efforts. Experience with Windows OS and hardware troubleshooting is essential for success in this role.

Qualifications

• Minimum 1 year of IT Helpdesk or Desktop Support experience is highly advantageous.
• Basic knowledge of Windows OS and hardware troubleshooting.

Responsibilities

• Provide IT helpdesk and desktop support to users.
• Assist in managing IT services, assets, and software inventory.
• Handle and resolve user requests and tickets promptly.
• Support documentation, audits, and continuous improvement activities.
• Assist IS Officer and perform other IT-related duties as assigned.

Skills

IT Helpdesk support

Windows OS knowledge

Hardware troubleshooting

Education

Higher Nitec in Computer Science/Information Technology

Job description

Location: Jurong East (10mins walk from JE MRT)

Working Hours: Monday - Friday, Office Hours

Salary: Basic up to $3.2k (Depending on experience & education) + AWS

Key Duties:

• Provide IT helpdesk and desktop support to users
• Assist in managing IT services, assets, and software inventory
• Handle and resolve user requests and tickets promptly
• Support documentation, audits, and continuous improvement activities
• Assist IS Officer and perform other IT-related duties as assign

Key Requirements:

• Min Higher Nitec in Computer science/ Information Technology or related field
• Min 1 year IT Helpdesk or Desktop Support experience is highly advantageous
• Basic knowledge of Windows OS, hardware troubleshooting, and IT support

Please submit your updated resume on Whatsapp at wa.me/6587504643 or press the APPLY NOW BUTTON.

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Please be notified that only shortlisted candidates will be notified.

Charlotte Loh| Reg No.: R25127073

Griffin HR Consultancy Pte Ltd | EA Licence No.: 23C1449