Middle Office Client and Transaction Services Officer

BDO UNIBANK, INC. (Singapore Branch); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A financial institution in Singapore is seeking a detail-oriented Client and Transaction Services Officer. The role involves coordinating trade processing, managing corporate actions, and facilitating asset transfers. Ideal candidates have experience in middle office operations with a strong understanding of financial instruments and excellent communication skills. Attention to detail and proficiency in wealth management systems are crucial. This position offers the opportunity to be a vital link between front office and operations teams for accurate investment transactions.

Qualifications

• Experience in middle office, trade operations, or securities processing.
• Strong understanding of different financial instruments.
• Proficiency in wealth management systems.

Responsibilities

• Coordinate trade confirmations and resolve discrepancies.
• Monitor corporate actions and communicate with Front Office.
• Facilitate asset transfers and settle instructions.
• Perform verification of investment product transactions.

Skills

Trade processing experience

Understanding of financial instruments

Attention to detail

Communication skills

Coordination skills

Tools

Wealth management systems

Avaloq System

Job description

Overview

We are seeking a detail-oriented and proactive Client and Transaction Services Officer to support trade processing, corporate actions, and asset transfer activities. This role serves as a critical link between front office and operations teams to ensure accurate and timely execution of investment transactions and related processes.

Key Responsibilities

1. Trade Processing & Validation

• Coordinate with internal teams for trade confirmations and resolve discrepancies promptly.
• Validate and error-correct trade orders in our wealth system, ensuring accuracy in pricing, fees, and settlement details.

2. Corporate Actions Management

• Monitor and communicate upcoming corporate actions to Front Office.
• Provide clear guidance and client-friendly communication on action options and deadlines.
• Liaise with Operations to ensure timely client responses and accurate execution.

3. Asset Transfers & Settlement Coordination

• Facilitate asset transfers by coordinating settlement instructions with counterparties.
• Maintain and update standard settlement instructions (SSI) for operational efficiency.

4. Independent Transaction Checks

• Perform independent verification of investment product transactions to ensure accuracy and adherence to internal policies.

Qualifications

• Experience in middle office, trade operations, or securities processing within private banking or asset management.
• Strong understanding of financial instruments (bonds, equities, mutual funds and corporate actions).
• Proficiency in wealth management systems (Avaloq System experience is a plus).
• Excellent attention to detail, communication, and coordination skills.