Middle Office - Client and Transaction Services Officer

BDO UNIBANK, INC. (Singapore Branch); Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Singapore is seeking a detail-oriented Client and Transaction Services Officer to support trade processing, corporate actions, and asset transfer activities. This role ensures accurate execution of investments by coordinating between front office and operations teams. Candidates should have experience in middle office or trade operations and a strong understanding of financial instruments, along with excellent communication skills.

Qualifications

• Experience in trade processing or asset management is required.
• Familiarity with Avaloq System is a plus.
• Proficiency in wealth management systems is a plus.

Responsibilities

• Coordinate internal teams for trade confirmations.
• Monitor corporate actions and communicate with Front Office.
• Facilitate asset transfers and maintain settlement instructions.
• Perform verification of investment transactions.

Skills

Experience in middle office or trade operations

Understanding of financial instruments

Proficiency in wealth management systems

Communication and coordination skills

Tools

Avaloq System

Job description

Roles & Responsibilities

Overview

We are seeking a detail-oriented and proactive Client and Transaction Services Officer to support trade processing, corporate actions, and asset transfer activities. This role serves as a critical link between front office and operations teams to ensure accurate and timely execution of investment transactions and related processes.

Key Responsibilities

1. Trade Processing & Validation

• Coordinate with internal teams for trade confirmations and resolve discrepancies promptly.
• Validate and error‑correct trade orders in our wealth system, ensuring accuracy in pricing, fees, and settlement details.

2. Corporate Actions Management

• Monitor and communicate upcoming corporate actions to Front Office.
• Provide clear guidance and client‑friendly communication on action options and deadlines.
• Liaise with Operations to ensure timely client responses and accurate execution.

3. Asset Transfers & Settlement Coordination

• Facilitate asset transfers by coordinating settlement instructions with counterparties.
• Maintain and update standard settlement instructions (SSI) for operational efficiency.

4. Independent Transaction Checks

• Perform independent verification of investment product transactions to ensure accuracy and adherence to internal policies.

Qualifications

• Experience in middle office, trade operations, or securities processing within private banking or asset management.
• Strong understanding of financial instruments (bonds, equities, mutual funds and corporate actions).
• Proficiency in wealth management systems (Avaloq System experience is a plus).
• Excellent attention to detail, communication, and coordination skills.