Medical Records Officer / Executive Assistant (Operations & Admin)

MCI Career Services Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking candidates for a role focused on managing medical report requests. Responsibilities include processing inquiries, conducting quality checks, and handling administrative duties related to medical reports. Candidates should possess a Diploma and have 1-2 years of administrative or customer service experience in healthcare, hospitality, or government settings. Proficiency in Microsoft Office tools is essential.

Benefits

Stable career

Career progression opportunities

Qualifications

• Minimum 1-2 years of experience in healthcare/hospitality/government industry with administrative or customer service experience.

Responsibilities

• Register and process medical report requests.
• Handle all enquiries pertaining to medical reports.
• Manage and resolve urgent and/or difficult cases.
• Conduct quality checks on medical reports.

Skills

Customer service experience

Proficiency in Microsoft Outlook

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Education

Diploma

Job description

Benefit Summary

• Location: Kent Ridge
• Working Hours: Mon-Fri, office hours
• Stable career, career progression opportunities

Responsibilities

• Register and process medical report requests, including cashier function for medical report payment.
• Handle all email, phone and mail enquiries pertaining to medical reports.
• Follow-up with doctors on incomplete medical report requests.
• Execute administrative duties pertaining to all medical report requests.
• Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
• Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.
• Conduct quality check on medical report before release.
• Any adhoc assignment as assigned by the supervisor.

Requirements

• Possesses a Diploma education qualification.
• Minimum 1-2 years of experience in healthcare/hospitality/government industry with administrative or customer service experience.
• Proficient in Microsoft Outlook, Word and Excel.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.