Media Marketing Specialist| Marketing Media Agency

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A media marketing agency is seeking two Senior Associates to manage client accounts and internal teams in Singapore. The ideal candidates will have 4-6 years of experience in a marketing or media environment. Responsibilities include managing projects and building relationships with clients from Singapore and Malaysia, ensuring deliverables are met effectively. The role offers a salary between $4,000 and $5,000 monthly with a hybrid work model of 5 days a week, including 1 work-from-home day.

Qualifications

• 4-6 years of management experience in Marketing Agency or related fields.
• Familiarity with Team Management, Client Management, and Public Relations.

Responsibilities

• Develop scopes of work, schedules, and budgets to meet client needs.
• Manage account schedules and budgets from conception to completion.
• Communicate tasks and deliverables clearly to the team.

Skills

Team Management

Client Management

Business Management

Public Relations

Tools

Microsoft Project

Excel

Job description

• Role: Senior Associate [ Manager ] x 2

• Industry: Media Marketing Agency [ Malaysian & Singapore ]

• 5 Days, 8.30am-5.30pm, 1 Day WFH

• Office at Genting Lane [ Between Mattar & Farrer Park MRT ]

• Salary Range: $4,000 - $5,000 [ No AWS / VB ]

Key Performance Indicators For This Post

1. Customer Satisfaction | 30%

2. Internal Process Quality | 30%

3. Team workers satisfaction | 20%

4. Financial Performance For Portfolio | 20%

Requirements

• At least4-6 years of management experiencesin Marketing Agency / Media Agency or related business in Public Relations, Media or Studio Management.

• Ideal candidates must familiar with all aspects from Team Management, Client Management, Brands Communications, Public Relations, Peer Fellowship and Business Management.

Job Scopes

Client / Account Management

• Develop accurate and informed scopes of work including schedules and budgets, using the correct tools (i.e. Microsoft Project, Excel) and with regard to client and agency needs / expectations.

• Manage contract deliverables, account schedule and budget and ensure account progress from goal and deliverables from conception to completion including change management.

• Have a working knowledge of the workflows for media liaison, associates management tools

• Guide teams on mitigating risks on projects / account

• Enforce quality control processes in each project / account

• Ability to manage Singapore & Malaysia clientele directly or with partner agency

Communication Management

• Set clear expectations for tasks and deliverables, communicating clearly to team and providing proper materials / documentation when necessary.

• Demonstrate good judgment in choosing methods of communication that are most effective and efficient (e.g. team meetings, in-person visits, phone calls, email)

• Escalate issues appropriately and professionally at all times; demonstrate good judgment during escalation process.

Internal Team Management

• Collaborate and coach key account associates to ensure client expectations are managed with regard to scope and progress in schedule and budget

• Align Personal Goals / Values of Individuals and Company

• Introduction to Public Relation and social media

• Planning and organising at work and for account / project

• Research and resource and network building

• Working with the media and vendor partners

• Work with extended internal team (Contracted associates, media monitoring agency, photographers, and partners) to ensure client expectations can be met.

People & Corporate Citizenship

• Lead brand ambassador of the company, an exemplary role model for the team

• Appropriately escalate and seek direction on conflicts or difficult people situations.

• Strive to be a positive influence on peer group and cross-capability team.

Business Development Participation

• Evaluate and identify key strategic actions/tools kits to develop the team / company

• Assist in strategic discussion/proposal with new clients (project basis / retainer)

• Through good work and harvest leads for potential business growth