Media Agency Associate Manager | Up to $5,000

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A leading media marketing agency in Singapore is seeking two Senior Associates. Ideal candidates will have 4-6 years of management experience and be skilled in client and team management. Responsibilities include developing project scopes, managing deliverables, and ensuring effective team communication. The role offers a competitive salary of $4,000 - $5,000 and provides one day of remote work per week, alongside opportunities for professional development.

Qualifications

• At least 4-6 years of management experience in a marketing agency or related field.
• Familiarity with team management, client relations, and business management.

Responsibilities

• Develop scopes of work with schedules and budgets.
• Manage contract deliverables and ensure account progress.
• Communicate effectively with team and stakeholders.

Skills

Team Management

Client Management

Public Relations

Communication Skills

Tools

Microsoft Project

Excel

Job description

• Role: Senior Associate [ Manager ] x 2
• Industry: Media Marketing Agency [ Malaysian & Singapore ]
• 5 Days, 8.30am-5.30pm, 1 Day WFH
• Office at Genting Lane [ Between Mattar & Farrer Park MRT ]
• Salary Range: $4,000 - $5,000 [ No AWS / VB ]

Key Performance Indicators For This Post:

1. Customer Satisfaction | 30%
2. Internal Process Quality | 30%
3. Team workers satisfaction | 20%
4. Financial Performance For Portfolio | 20%

Requirements:

• At least 4-6 years of management experiences in marketing agency or related business in Public Relations, Media or Studio Management.
• Ideal candidates must familiar with all aspects from Team Management, Client Management, Brands Communications, Public Relations, Peer Fellowship and Business Management.

Job Scopes:

Client / Account Management:

• Develop accurate and informed scopes of work including schedules and budgets, using the correct tools (i.e. Microsoft Project, Excel) and with regard to client and agency needs / expectations.
• Manage contract deliverables, account schedule and budget and ensure account progress from goal and deliverables from conception to completion including change management.
• Have a working knowledge of the workflows for media liaison, associates management tools
• Guide teams on mitigating risks on projects / account
• Enforce quality control processes in each project / account
• Ability to manage Singapore & Malaysia clientele directly or with partner agency

Communication Management:

• Set clear expectations for tasks and deliverables, communicating clearly to team and providing proper materials / documentation when necessary.
• Demonstrate good judgment in choosing methods of communication that are most effective and efficient (e.g. team meetings, in-person visits, phone calls, email)
• Escalate issues appropriately and professionally at all times; demonstrate good judgment during escalation process.

Internal Team Management:

• Collaborate and coach key account associates to ensure client expectations are managed with regard to scope and progress in schedule and budget
• Align Personal Goals / Values of Individuals and Company
• Introduction to Public Relation and social media
• Planning and organising at work and for account / project
• Research and resource and network building
• Working with the media and vendor partners
• Work with extended internal team (Contracted associates, media monitoring agency, photographers, and partners) to ensure client expectations can be met.

People & Corporate Citizenship:

• Lead brand ambassador of the company, an exemplary role model for the team
• Appropriately escalating and seek direction on conflicts or difficult people situations.
• Strive to be a positive influence on peer group and cross-capability team.

Business Development Participation:

• Evaluate and identify key strategic actions/tools kits to develop the team / company
• Assist in strategic discussion/proposal with new clients (project basis / retainer)
• Through good work and harvest leads for potential business growth

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279