Manager/Senior Assistant Manager, Community Operations, RHSO

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading healthcare organization in Singapore is seeking an experienced professional to lead community operations aimed at promoting healthy lifestyles. The role involves planning, project management, and fostering collaboration with team members and community partners. The ideal candidate should hold a Bachelor's degree, possess over 7 years of relevant experience, and demonstrate strong analytical and communication skills. Proficiency in Microsoft Office is essential. This role offers the opportunity to drive continuous improvement in healthcare initiatives.

Qualifications

• At least 7 years of working experience, preferably in healthcare.
• Strong conceptual and analytical abilities.
• Strong planning and organizational skills.

Responsibilities

• Lead regional community operations for healthy lifestyles.
• Support operations planning through data analysis.
• Drive continuous improvement for care and resident experience.
• Develop team members' skills and potential.

Skills

Critical thinking

Project management

Communication skills

Collaboration

Education

Bachelor's degree in any discipline

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:Transition care programme
  Community Health Posts
  
• Support in operations planning in the following assigned areas:Data analysis and monitor workload
  Manpower planning and management
  Collaborate and engage community partners to co-ordinate community operations
  
• Drive continuous improvement to enhance care and residents experience including:Pilot new programmes and processes
  Evaluate the use of technology to ease workflow improvement
  Evaluate success of pilot programs for future action
  Manage service related feedback and ensure residents' concerns are addressed
  Evaluate feedback and identify potential service gaps for improvements
  
• Lead in regional community operations team in assigned areas:Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
  Develop team members to enhance their skills & harness their potential
  Integrate team with the other RHSO departments and divisions
  
• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous