Senior Assistant Manager, Community Operations

NUHS Regional Health System Office; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A regional health organization in Singapore is seeking a leader to drive community operations and enhance resident well-being. The candidate should hold a bachelor's degree and have over 7 years of experience, preferably in healthcare. Skills in critical thinking, project management, and a strong command of Microsoft Office are essential. This role emphasizes collaboration and continuous improvement in the health sector. Join us to make a meaningful impact in the community.

Qualifications

• Minimum 7 years of working experience, preferably in healthcare.
• Able to develop team members to enhance their skills.
• Experience in strategic planning/programme development is advantageous.

Responsibilities

• Lead regional community operations to support healthy lifestyles.
• Support operations planning including data analysis and manpower planning.
• Drive continuous improvement to enhance care and resident experience.
• Manage service related feedback to ensure resident concerns are addressed.

Skills

Critical thinking

Project management

Analytical abilities

Communication skills

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:

  • Transition care programme

  • Community Health Posts

• Support in operations planning in the following assigned areas:

  • Data analysis and monitor workload

  • Manpower planning and management

  • Collaborate and engage community partners to co‑ordinate community operations

• Drive continuous improvement to enhance care and residents experience including:

  • Pilot new programmes and processes

  • Evaluate the use of technology to ease workflow improvement

  • Evaluate success of pilot programs for future action

  • Manageservice related feedbackand ensure residents' concerns are addressed

  • Evaluate feedback and identify potential service gaps for improvements

• Lead in regional community operations team in assigned areas:

  • Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology

  • Develop team members to enhance their skills & harness their potential

  • Integrate team with the other RHSO departments and divisions

• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare

• Able to think critically and strategically, with strong conceptual and analytical abilities

• Strong planning, project management and organisational skills

• Able to work well with others, to foster buy‑in and collaboration

• Good verbal and written communication skills.

• Microsoft office. (Excel, Word, PowerPoint)

• Experience in strategic planning and/ or programme development would be advantageous