Manager Operations

Dover Park Hospice; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare facility in Singapore is seeking an Operations Manager to ensure the smooth and compliant operations of the organization. The candidate will manage day-to-day operations including facilities, procurement, and safety compliance while supervising the operations staff. Ideal candidates will have a degree in Facilities Management or a related field and relevant experience in healthcare operations. Skills in vendor management, budgeting, and regulatory compliance are essential for success in this role.

Qualifications

• Degree in a relevant field, preferably Facilities Management, Operations, or Business Administration.
• Experience in operations or facilities management, ideally in healthcare.
• Strong skills in vendor management, budgeting, and ensuring compliance.

Responsibilities

• Manage day-to-day operations, facilities, and estate services.
• Oversee vendors and contractors for service quality.
• Develop operational policies and procedures.
• Prepare budgets and manage procurement processes.
• Ensure compliance with safety and regulatory standards.
• Supervise operations staff including training and performance management.
• Coordinate emergency preparedness and fire safety.
• Support hospice-wide events and projects.

Skills

Vendor management

Budget management

Compliance experience

Proactive teamwork

Education

Degree in Facilities Management, Operations, Business Administration, or related field

Job description

Overview

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Operations Manager is responsible for ensuring the smooth, safe, and compliant operations of Dover Park Hospice. The role oversees facilities, estate management, procurement, safety, and administrative functions to support high-quality patient care.

Key Responsibilities

• Manage day‑to‑day operations, facilities, and estate services, including maintenance, housekeeping, security, waste management, and utilities.
• Oversee vendors and contractors to ensure service quality, regulatory compliance, and cost efficiency.
• Develop and implement operational, procurement, and risk management policies and procedures.
• Prepare and manage budgets, procurement processes, and operational reporting.
• Ensure compliance with safety, quality, and regulatory standards (e.g. ISO, OHSAS).
• Supervise operations staff and technicians, including performance management and training.
• Coordinate emergency preparedness, fire safety, and business continuity planning.
• Support hospice‑wide events and operational projects as required.

Requirements

• Degree in Facilities Management, Operations, Business Administration, or related field.
• Relevant experience in operations or facilities management, preferably in healthcare or hospice settings.
• Strong vendor management, budgeting, and compliance experience.
• Hands‑on, proactive, and able to work across multiple stakeholders.