Manager HR Shared Services

SIA Engineering Company Ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading engineering firm based in Singapore is seeking an experienced HR Manager to lead shared services operations. The role involves overseeing the entire HR processes including employee lifecycle management, benefits administration, and ensuring compliance with employment laws. The ideal candidate will have at least 10 years of HR experience, strong leadership abilities, and a deep understanding of HR operations. This position offers a chance to enhance operational efficiency and improve employee experience.

Qualifications

• Minimum of 10 years of HR experience in shared services or operations.
• Proficient in managing HRIS systems.
• Strong knowledge of employment legislation.

Responsibilities

• Lead HR shared services operations for the employee lifecycle.
• Oversee benefits administration and leave management.
• Ensure compliance with local employment laws and company policies.

Skills

HR operations knowledge

Leadership

Interpersonal skills

Attention to detail

Education

Degree in Human Resources, Business Administration, or related field

Tools

SF (SuccessFactors)

Kronos

SAP

Microsoft Office

Job description

Position Overview

The HR Manager, Shared Services, leads the delivery of efficient, consistent and high-quality HR operational services across the organization. This role ensures standardized HR processes, compliance with employment legislation, service excellence and continuous improvements to enhance employee experience and operational efficiency.

Key Responsibilities

• Lead end-to-end HR shared services operations, including employee life cycle administration, including but not limited to onboarding, transfers, contract renewals, changes, offboarding etc.
• Oversee benefits administration, leave management and HR systems support.
• Oversee salary adjustments, functional allowances and bulk payments such as Bonus, AWS and Flexible Dollars
• Ensure accuracy, timeliness and compliance of HR transactions.
• Manage, coach and develop the HR Shared Services Team.
• Set clear performance goals and conduct regular reviews.
• Build a strong service-oriented and continuous improvement culture within the team.
• Partner with HR Business partners and Centres of excellence to align service delivery.
• Support HR transformation, digitalisation and system enhancements.
• Ensure compliance with local employment laws, company policies and audit requirements.
• Maintain data integrity, confidentiality and HR documentation standards.
• Prepare HR operational reports, dashboards for Management’s review.

Requirements

• Degree in Human Resources, Business Administration, or related field.
• Proven leadership records with minimum 10 years of HR experience, in shared services or HR operations.
• Strong knowledge of HR operations, payroll and employment legislation.
• Proven people management and stakeholder engagement skills.
• Experience in HRIS systems (SF, Kronos) and SAP will be an advantage.
• Proficiency in Microsoft Office.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to handle confidential information with discretion.

We regret that only shortlisted candidates will be notified.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

Candidates are not required to pay SIA Engineering Company, any Agents, or Sub-Agents representing the organisation a recruitment fee or other fees relating to their application / employment.