Manager (Digital Strategy, Xperience (UX), AI)

Avanade Inc.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading technology consultancy based in Singapore is seeking a Manager to lead client engagements and drive digital strategy. The ideal candidate will have a strong background in stakeholder engagement, design thinking, and leading teams. Responsibilities include facilitating high-impact workshops and shaping change strategies across various industries. This position requires excellent communication skills and experience working closely with C-suite clients. Join us to make a significant impact in the digital landscape.

Qualifications

• Experience leading client engagements and advising senior stakeholders.
• Proficiency in design thinking and creating digital strategies.
• Strong written and verbal communication skills.

Responsibilities

• Lead client engagements and advise on strategic decisions.
• Facilitate workshops and reimagine digital products.
• Shape change strategies and measure impact.

Skills

Client leadership

Stakeholder engagement

Design Thinking

Human-centered design

Strategic thinking

Communication skills

Tools

Microsoft Dynamics 365

Power Platform

Azure

Job description

Summary

At Avanade, we help organizations see the future faster than actually build it. Our Advisory & Experience practice sits at the intersection of Digital strategy, experience, and AI, working with governments, banks, healthcare systems, airports, and global brands across Southeast Asia. We’re looking for a manager who can lead from the front shaping thinking, running rooms, and turning ambiguity into momentum. This role is for someone who feels at home with clients, on whiteboards, and in boardrooms.

Key Responsibilities

• Client Leadership & Engagement
  • Lead client engagements and act as a day-to-day trusted advisor.
  • Confidently engage senior stakeholders, including C-suite and agency leadership.
  • Frame complex problems, guide decision-making, and build client confidence.
  • Design and facilitate high-impact workshops (discovery, visioning, prioritization, co-creation).
• Strategy, Design & Problem Solving
  • Apply Design Thinking and human-centered design to reimagine digital products, services, and operating models.
  • Translate ambiguous challenges into clear strategies, roadmaps, and action plans.
  • Develop compelling, executive-ready presentations that tell a strong story.
  • Balance strategic thinking with practical, buildable solutions.
  • Shape and sharpen digital products and experiences, working closely with architects and engineers across CRM, AI, data, and cloud platforms with strong exposure to the Microsoft ecosystem (Dynamics 365, Power Platform, Azure OpenAI, Copilot).
• Change, Adoption & Impact
  • Shape change strategies including stakeholder mapping, communications, and enablement.
  • Design adoption approaches that shift behavior, not just deliver training.
  • Partner with delivery teams to ensure solutions land smoothly and stick.
  • Measure impact through adoption, usage, and business outcomes.
• Team Leadership
  • Lead and mentor consultants, analysts, and designers on engagements.
  • Set quality standards for storytelling, workshop design, and client outputs.
  • Contribute to practice growth through assets, offerings, and points of view.
  • Support sales activities including discovery workshops and proposal shaping.

Equal Employment Opportunity Statement

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