MANAGEMENT TRAINEE

UNIVERSAL DINING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food service provider in Singapore is seeking a Management Trainee (Foodcourt) to oversee daily operations of a food court. The role includes managing vendors, ensuring high service standards, and maintaining customer satisfaction. Ideal candidates will have a degree in hospitality management or a related field, along with strong leadership and organizational skills. This position requires flexibility to work shifts, weekends, and public holidays.

Qualifications

• Degree in hospitality management, business administration, or a related field.
• Prior experience in food and beverage operations, preferably in a supervisory role.
• Strong leadership and communication skills.
• Excellent organizational and problem-solving abilities.
• Knowledge of health and safety regulations related to food handling.
• Entry level candidates are welcome to apply, training will be provided.

Responsibilities

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court.
• Ensure compliance with health and safety regulations.

Skills

Leadership skills

Communication skills

Organizational skills

Problem-solving abilities

Knowledge of health and safety regulations

Education

Degree in hospitality management, business administration, or related field

Job description

Overview

Management Trainee (Foodcourt) typically oversees the daily operations of a food court, ensuring that it runs efficiently and smoothly.

The management trainee is responsible for managing the daily operations of a food court, ensuring a high standard of service, hygiene, and customer satisfaction. The role involves coordinating with food vendors/partners, maintaining operational efficiency, and adhering to health and safety regulations.

Responsibilities

1. Daily Operations Management

   • Supervise and manage day-to-day operations of the food court.
   • Ensure all food stalls adhere to operational standards and guidelines.
   • Monitor and optimize workflow to enhance customer experience.
   • Address customer complaints and resolve issues promptly.
   • Ensure a high level of customer satisfaction by maintaining service quality.

2. Partners/Vendor Coordination

   • Liaise with food stall operators to address their needs and concerns.
   • Ensure partners/vendors comply with contractual agreements and food court policies.

3. Hygiene and Safety

   • Oversee the cleanliness and hygiene of the food court / food stalls.
   • Ensure compliance with health and safety regulations.
   • Conduct regular inspections and audits to maintain standards.

4. Inventory and Supplies

   • Manage inventory levels of cleaning and dishwashing supplies and equipment.
   • Coordinate with suppliers for timely procurement of necessary items.
   • Monitor stock usage and implement cost control measures.

5. Staff Management

   • Supervise and train food court staff.
   • Assist and manage shifts and workforce to ensure adequate coverage.
   • Conduct performance evaluations and provide feedback.

6. Compliance and Reporting

   • Ensure compliance with all relevant regulations and standards.
   • Prepare and submit operational and sales reports to management.

Qualifications

• Degree in hospitality management, business administration, or a related field.
• Prior experience in food and beverage operations, preferably in a supervisory role.
• Strong leadership and communication skills.
• Excellent organizational and problem-solving abilities.
• Knowledge of health and safety regulations related to food handling.
• Entry level candidates are welcome to apply, training will be provided.

Work Environment

• The role involves working in a dynamic and fast-paced environment.
• Preferred with experience in food court operations
• Flexibility to work shifts, weekends, and public holidays as required.