Management Trainee

PSGourmet Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A culinary service provider in Singapore is seeking a dedicated professional to enhance guest services through training and coaching. Responsibilities include assisting the manager with operational efficiency, mentoring service crews, and ensuring compliance with food safety standards. Successful candidates should possess a pleasant personality, service orientation, and relevant experience in a similar role. Join us for a fulfilling career in an energetic environment.

Qualifications

• Minimum GCE 'N' Level and above.
• At least 2-3 years relevant experience in a similar capacity.
• Pleasant personality with a service-oriented mindset.

Responsibilities

• Assist the Manager in running a smooth shift.
• Train, coach, and mentor service crews.
• Ensure adherence to food safety and hygiene requirements.

Skills

Service oriented

Good communication skills

Ability to work in a team

Positive attitude

Ability to thrive in fast-paced environments

Education

GCE 'N' Level and above

Job description

This role will be responsible for maintenance and enhancement of guests’ services through training, coaching and mentoring subordinates. To organize and evaluate service and delivery systems, procedures and processes and make recommendations for continuous improvement.

DUTIES & RESPONSIBILITIES

• Assist the Manager in running a smooth, efficient, and productive shift
• Assist the Manager in handling guests queries and feedbacks
• Responsible for cash management of the POS
• Train, coach, mentor, and supervise a team of service crews in delivery of excellent guest experience
• Ensures prompt, efficient, friendly and accurate service
• Lead by example and providing timely feedback on areas of opportunities
• Promote good teamwork to achieve set goals/targets
• Ensure adherence of food safety, sanitation and hygiene requirements and practices
• Ensure equipment and stations’ maintenance schedule is executed accordingly
• Delegates and/or perform assigned tasks in an efficient and timely manner
• Follow up and adheres to Company policies and procedures accordingly
• Attends meetings as requested
• Accept additional duties and responsibilities as assigned by Supervisor

KNOWLEDGE AND SKILL REQUIREMENTS

• Minimum GCE “N” Level and above
• At least 2-3 years relevant experience (preferable in a similar capacity)
• Pleasant personality and service oriented
• Hardworking with a positive attitude.
• Ability to work well in a team environment
• Good communication and interpersonal skills
• Ability to thrive in a fast-paced and highly energized working environment
• 5 days’ work week; able to perform rotating shift duty including weekends and Public Holidays